Atlassian Confluence Review

Easy to create documents and charts, and the technical support is pretty good


What is our primary use case?

I used Confluence mostly for the wiki and documentation.

What is most valuable?

The most valuable features are the ease of creating documentation, as well as charts.

What needs improvement?

Space maintenance could be made a little more user-friendly.

For how long have I used the solution?

I have been working with Atlassian Confluence for at least six years.

What do I think about the stability of the solution?

There are no bugs or glitches that I'm aware of.

What do I think about the scalability of the solution?

This product is scalable.

How are customer service and technical support?

Atlassian technical support is pretty good.

Which solution did I use previously and why did I switch?

I am currently using the cloud version, but previously, I used to use the on-premises deployment model.

How was the initial setup?

The initial setup was easy, and not complex at all.

What about the implementation team?

We have an in-house team to take of maintenance.

What other advice do I have?

Confluence is a good product and I recommend it. My only complaint is that certain things, such as space management, can be made easier.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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