Atlassian Confluence Review

Provides file collaboration, editing, and approval. All of the departments need improvement.


What is most valuable?

  • Provides wiki features such as file collaboration.
  • Allows us to get feedback from user to approve or edit the documents we create and use daily.
  • Allows employees to share relevant information within internal Confluence spaces.
  • Allows developers to organize their specifications and record their design decisions.

How has it helped my organization?

We can share solutions for various problems between people who work in the company. The next logical step is to use Confluence to manage support documentation. Documentation is a focus of our company for development.

What needs improvement?

All of the departments need improvement.

For how long have I used the solution?

I’ve been using this tool for two years.

What do I think about the stability of the solution?

We have not had any stability issues.

What do I think about the scalability of the solution?

We have not had any scalability issues.

How is customer service and technical support?

Technical support is good.

Which solutions did we use previously?

We were using Microsoft SharePoint. We switched because it didn't have wiki features.

How was the initial setup?

The setup was easy.

Which other solutions did I evaluate?

We looked at SharePoint.

What other advice do I have?

Be active in the development of the knowledge management features in your company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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