What is most valuable?
- Document management
- Knowledge base
- Team collaboration
- User management
- Integration with different tools
How has it helped my organization?
- Avoids the need for document versioning
- Centralizes document access
- Provides easy access
- Has an easy search facility
- Allows you to store all documents in one place
- Enables you to share documents
- Allows you to publish articles
What needs improvement?
- Bulk editing of documents
- Content sharing
- Document publishing
For how long have I used the solution?
I have used it for over three years.
What do I think about the stability of the solution?
I did not encounter any stability issues.
What do I think about the scalability of the solution?
I did not encounter many scalability issues.
How is customer service and technical support?
I would give them a rating of 7/10. The technical support was helpful.
How was the initial setup?
The initial setup was fine. More memory may be required, depending upon the size of the attachments.
What's my experience with pricing, setup cost, and licensing?
Pricing is provided on the Atlassian site. You can choose the license depending upon the number of users.
Which other solutions did I evaluate?
We evaluated SharePoint, XWiki, and MediaWiki.
What other advice do I have?
Confluence is very easy to use and has strong search functionality.