Microsoft Dynamics AX Review

Master planning is the most valuable feature.


What is most valuable?

Master planning is the most valuable feature.

How has it helped my organization?

Moving our production process from forecasting only to a master plan, including demand forecast and supply forecast wish, is great progress.

What needs improvement?

  • Production planning

For how long have I used the solution?

I have been using it for one year and it works perfectly.

What was my experience with deployment of the solution?

In the beginning of our project phases, we faced a lot of issues related to collecting the master data but after that, every thing goes smoothly.

What do I think about the stability of the solution?

We have not encountered any stability issues related to the database; just some connection issues due to VPN connection stability.

What do I think about the scalability of the solution?

We have not encountered any scalability issues yet.

How is customer service and technical support?

Customer Service:

Customer service needed more improvement.

Technical Support:

For all of the issues we faced, we found solutions in TechNet and handouts.

Which solutions did we use previously?

We previously used MS Dynamics GP. Production and master planning is better in Dynamics AX.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Add a Comment
Guest
Sign Up with Email