Oracle Taleo Review

Fair pricing, good cloud options, and helpful technical support

What is our primary use case?

Our company typically uses Taleo at its human resource core. I use their PeopleSoft and use functions from other tools as well - such as Workday. Generally, I really rely on PeopleSoft.

What is most valuable?

The solution offers good benefits for administrators.

The solution allows for various options using the cloud. It can store data easier and you can access it at any time. 

What needs improvement?

It's hard to share access with other people right now. If you try it will not work. They should do something that improves the ability to share everything.  

It would be ideal if we could integrate the solution with Olympia. It would be helpful if we could add another support desk for an IT person. It would be great if the product was more interdisciplinary and could include IT.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is pretty stable. Any bugs are generally dealt with quickly. It's a pretty reliable solution.

What do I think about the scalability of the solution?

We haven't had issues with the scalability. We're on the enterprise edition and it seems to meet our needs.

How are customer service and technical support?

I've been in touch with technical support in the past. They've been good. We haven't had any issues with the level of help we receive. We're satisfied with the level of service they provide.

Which solution did I use previously and why did I switch?

I also use Workday and find it to be a much better product. I'd choose it over Taleo if I had to.

How was the initial setup?

I don't have any insights into the initial setup. I'm unsure as to if it was straightforward or complex.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. We have the enterprise edition for our company, and it's fairly priced.

What other advice do I have?

We're just customers and end-users. We don't have a business relationship with the company.

I actually prefer a different product, Workday. I would recommend that instead of Taleo.

That said, on a scale from one to ten, I'd still rate Taleo at a nine.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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