Ruckus Wireless Review

Reliable, has exceptional coverage, and it is straightforward to set up


What is our primary use case?

I am a Ruckus reseller and this wireless product is one that we provide for our customers.

My customers are all in industrial environments, so I have worked with a lot of different controller-based models. I primarily handle warehouse management and manufacturing, so these are installed in big warehouses, the oil sector, solar-powered Wi-Fi, and other businesses.

Many of the wireless devices are by vendors like Honeywell and Zebra. They are handheld units and the network packet size is small.

What is most valuable?

The most valuable feature is the coverage, which is exceptional.

What needs improvement?

I feel that the vendor needs to have better control of who is selling the product online, especially when the reseller doesn't know anything about the product. It is frustrating when customers tell me that they have found it on Amazon for a cheaper price.

I would like to see newer on-premises controller-type models, similar to the 3000. 

For how long have I used the solution?

We have been working with Ruckus Wireless for about nine years, since 2011. I have about 24 years of experience with wireless solutions in general.

What do I think about the stability of the solution?

I haven't had any issues with maintenance, long-term. They have never had any trouble holding up in the environment that they're in.

What do I think about the scalability of the solution?

The scalability of Ruckus is excellent. I have some very, very large customers.

Which solution did I use previously and why did I switch?

I have experience working with Cisco, Aruba, and other types of Wi-Fi that my customers have installed.

How was the initial setup?

For somebody who knows what they're doing, the initial setup is very straightforward.

Sometimes, people take an easy approach to implementing the system, but it is not as efficient as it could be. Generally, I find that you can put it in the easy way or the right way, and you need to have a little more skill than just plugging it in to get it working efficiently.

What other advice do I have?

My advice for anybody who is considering this solution is not to become obsessed with bandwidth or throughput. It is more important to look at coverage and roaming capabilities than simply the bandwidth. I find that when it comes to schools, people who are implementing wireless usually overdo it.

For me, this is the best wireless product on the market. Every customer where I have put it in to replace an existing system loves it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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