Ruckus Wireless Review

Extremely reliable, stable and scalable


What is our primary use case?

Our primary use case for this soluton is for AP. I'm the CEO of the company. 

What is most valuable?

The most valuable feature of this solution is its reliability. 

What needs improvement?

I'd like to see the solution become a little more user friendly. For additional features to the product, it would be helpful if they would introduce a self-healing mechanism and configuration.

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the stability of the solution?

Ruckus is completely stable.

What do I think about the scalability of the solution?

Scalability for Ruckus is excellent.

How are customer service and technical support?

The technical support is fine. Our main issue is the difficulty with the different time zone so there's sometimes a delay in response. 

Which solution did I use previously and why did I switch?

In addition to Ruckus we are also using Cisco Wireless LAN. It's not that one is better than the other, each has a different focus. For Cisco it's teaching and for Ruckus it's AP. 

What's my experience with pricing, setup cost, and licensing?

It's difficult to be satisfied with licensing costs. We are an African company and we always get a raw deal. We don't get the discounts that we'd like. 

What other advice do I have?

I would take Ruckus over Meraki any day. Meraki is quite poor. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Ruckus Wireless reviews from users
...who work at a Comms Service Provider
...who compared it with Cisco Meraki Wireless LAN
Learn what your peers think about Ruckus Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
522,281 professionals have used our research since 2012.
Add a Comment
ITCS user
Guest