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SolarWinds NPM Review

We moved from nGenius to Orion NPM about 3 years ago and are very happy with the performance, features, and pricing

Valuable Features:

We moved from nGenius to Orion NPM about 3 years ago and are very happy with the performance, features, and pricing, The company is very pro-active, as in adding additional features and being responsive to customer requests.

Room for Improvement:

1. The constant flow of new features and re-designing of the product sometimes presents bugs that were not identified. 2. Most of the primary support people in Austin do a good job, but they also have outsourced support that also responds to tickets .. and they can be very frustrating to deal with.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.

Last updated: May 29 2012

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2 Comments

it_user3876 (Database Manager at a tech services company with 501-1,000 employees)

As the product is upgraded, its quality should be ensured by the quality control department of that company. What type of bugs have been encountered with the addition of new features? And have you contacted the customer support team of Solarwinds?

(0)

13 September 13

sandeep (TATA Communications Ltd. (fka VSNL))

Hi nicodiablo,

What additional features does Orion NPM offer over the GNU NMS tools like Nagios Core and how is the pricing of Orion NPM compared with other NMS tools.

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13 September 13

Author

it_user714

Network Engineer at a manufacturing company with 5,001-10,000 employees

Highlights

This has helped us to monitor the availability of our routers, switches, servers, and virtual environments.

I can do everything remotely, including running PowerShell scripts or performing standard updates.

It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation.

We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay.

The most valuable feature of this solution is the alerts.

All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great.

The connectivity of the solution is very good.

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