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SolarWinds NPM Review

We moved from nGenius to Orion NPM about 3 years ago and are very happy with the performance, features, and pricing

Valuable Features:

We moved from nGenius to Orion NPM about 3 years ago and are very happy with the performance, features, and pricing, The company is very pro-active, as in adding additional features and being responsive to customer requests.

Room for Improvement:

1. The constant flow of new features and re-designing of the product sometimes presents bugs that were not identified. 2. Most of the primary support people in Austin do a good job, but they also have outsourced support that also responds to tickets .. and they can be very frustrating to deal with.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

May 29 2012

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2 Comments

Database Manager at a tech services company with 501-1,000 employees

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As the product is upgraded, its quality should be ensured by the quality control department of that company. What type of bugs have been encountered with the addition of new features? And have you contacted the customer support team of Solarwinds?

13 September 13

sandeep

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Hi nicodiablo,

What additional features does Orion NPM offer over the GNU NMS tools like Nagios Core and how is the pricing of Orion NPM compared with other NMS tools.

13 September 13

Guest