SolarWinds NPM Review

We moved from nGenius to Orion NPM about 3 years ago and are very happy with the performance, features, and pricing

Valuable Features:

We moved from nGenius to Orion NPM about 3 years ago and are very happy with the performance, features, and pricing, The company is very pro-active, as in adding additional features and being responsive to customer requests.

Room for Improvement:

1. The constant flow of new features and re-designing of the product sometimes presents bugs that were not identified. 2. Most of the primary support people in Austin do a good job, but they also have outsourced support that also responds to tickets .. and they can be very frustrating to deal with.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More SolarWinds NPM reviews from users
...who work at a Healthcare Company
...at Large Enterprises
...who compared it with ManageEngine OpManager
Free Report: SolarWinds NPM Reviews and More
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
Download now
511,773 professionals have used our research since 2012.
Add a Comment
ITCS user
Guest
2 Comments
author avatarit_user3876 (Database Manager at a tech services company with 501-1,000 employees)
Consultant

As the product is upgraded, its quality should be ensured by the quality control department of that company. What type of bugs have been encountered with the addition of new features? And have you contacted the customer support team of Solarwinds?

Reply Like (0)
author avatarsandeep (TATA Communications Ltd. (fka VSNL))
Top 20Real User

Hi nicodiablo,

What additional features does Orion NPM offer over the GNU NMS tools like Nagios Core and how is the pricing of Orion NPM compared with other NMS tools.

Reply Like (0)
Author
Highlights
It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation.
We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay.
The most valuable feature of this solution is the alerts.
All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great.
The connectivity of the solution is very good.
A product that is well-tested and trusted in demanding situations.
The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need.
See more »
Buyer's Guide
Download our free SolarWinds NPM Report and get advice and tips from experienced pros sharing their opinions.
Download Now
Quick Links
Learn More: Questions: