Interface details and the list of interface charts.
SolarWinds NPM Review
NPM provides a history of interface behavior that helps in a multifaceted way
What is most valuable?
How has it helped my organization?
Being able to provide a history of interface behavior helps the organization in a multifaceted way. Current productivity and interface forecasting.
What needs improvement?
Overall speed of the software could be improved... as it is incredibly slow at times. Polling for items that are in a down state seems to take a long time. This affects up time reporting and metrics.
For how long have I used the solution?
5 years.
What do I think about the stability of the solution?
Yes at times there are database stability issues.
What do I think about the scalability of the solution?
Yes we did.
How are customer service and technical support?
Customer Service:
Good. I appreciate not being offshored (at least it wasn't when I called).
Technical Support:Good.
Which solution did I use previously and why did I switch?
Yes. SolarWinds offers more detail.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Dec 23 2014
Author
it_user174672
Vendor
Sr Infrastructure Engineer at a health, wellness and fitness company with 1,001-5,000 employees
BUYER'S GUIDE
Download our free Network Monitoring Software Report and find out what your peers are saying about SolarWinds, Paessler AG, Nagios, and more!
