SolarWinds NPM Review

Offers the ability to use a few custom properties to manage multiple nodes and alerts.


What is most valuable?

The most valuable feature is the ability to use a few custom properties to manage multiple nodes and alerts; thus, saving hardware resource usage.

How has it helped my organization?

  • Improved, more detailed service monitoring and reporting.

What needs improvement?

Dependencies: Created dependencies are not visible for management/editing by default until some tweaking is done. It would be better if this is enabled by default.

For how long have I used the solution?

I have used it for months.

What was my experience with deployment of the solution?

We have not encountered any deployment issues.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How is customer service and technical support?

Customer Service:

Customer service is good.

Technical Support:

Technical support is very good.

Which solutions did we use previously?

We previously used a different solution. We switched for better, more detailed service reporting.

What about the implementation team?

A vendor team implemented it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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