Wrike Review

It has the ability to group tasks by project/folder/department without repetition. However, It needs to be improved to handle more complex projects.


What is most valuable?

The most valued features to us are the sleek design and the ability to group tasks by project/folder/department without repetition.

How has it helped my organization?

All communication is now logged and everyone is held accountable for timelines and decisions taken. We do not need to microfocus.

What needs improvement?

It needs to be improved to be able to handle more complex projects by introducing an MS Project, like a tabular interface, so adding many tasks becomes easier. Dependencies also need to made simpler in their creation. 

For how long have I used the solution?

Four to five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

Yes, due to issues elaborated in "areas of improvement" about complex projects.

How is customer service and technical support?

The technical support is very responsive, but they are unable to keep up with feature requests, even seemingly simple ones.

How was the initial setup?

It was straightforward.

What other advice do I have?

It is great for smaller projects, but cannot replace Project or Smartsheet.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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