IceWarp Archived Reviews (More than two years old)

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Real User
Analista de TI na Viminas Vidros Especiais LTDA at a construction company with 201-500 employees
Sep 11 2017

What is most valuable?

* Control * Versatility * Ease of use * Management * Costs far less than other solutions.

How has it helped my organization?

We have control over what was actually delivered in our email accounts, allowing us to control and know what was actually sent and received by the company. Clients have said they sent something and we… more»

What needs improvement?

Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way.

Which solution did I use previously and why did I switch?

No.

What other advice do I have?

An effective, functional, very good tool for controlling resources at a low cost. In my experience, it was 15% of the investment of an exchange.

Which other solutions did I evaluate?

Yes. Exchange and Gmail Accounts.
Vendor
IT Manager at a program development consultancy
Jul 03 2017

What is most valuable?

The groupware module is the most valuable feature.

How has it helped my organization?

It makes sharing of information between working teams of different projects very easy and fast, whether they are local or abroad.

What needs improvement?

Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is very competitive and in some cases, cheap.

Which solution did I use previously and why did I switch?

We previously used Exchange and 602LAN SUITE. We switched to IceWarp because of it provides value for the money.

What other advice do I have?

If the inhouse knowledge is not available and the application is important for your business, get contract support .
Vendor
Commercial - Technical at a cloud provider with 51-200 employees
Jan 29 2017

What is most valuable?

IceWarp offers very extended cross-platform communication solutions. For us as a hosting provider, that makes it the perfect platform to use. We can help any customer that contacts us with any question.

How has it helped my organization?

IceWarp is very open. That way, we were able to integrate it into our Hosting Control Panel, which makes it very easy to use for our customers.

What needs improvement?

There are some feature improvements possible the way we use it as a hosting provider, but for most we currently have workarounds. As with any communication suite, it's important that IceWarp keeps making the right choices and maybe partnerships to keep delivering perfect and high-end solutions.

Which solution did I use previously and why did I switch?

IceWarp is still our first love.
Toufic Msayleb
Consultant
IT Rersearcher Assistant at a consultancy with 1,001-5,000 employees
Jan 22 2017

What is most valuable?

The email server is valuable

How has it helped my organization?

It is a very reliable server with powerful features, and the administration tools are straightforward. The email storage on the server is based on individual files corresponding to each email; that facilitates the tasks of backup and… more»

What needs improvement?

The database query for creating new database and querying about activities are too simplistic. Built-in help inside the administration interface about converting from "file system" to "database", and about creation of database options, is… more»

What's my experience with pricing, setup cost, and licensing?

If you have a small to medium business and you require a professional collaboration server that focuses on the main services of emails and calendar scheduling, I recommend IceWarp. It is much more cost effective than other known solutions… more»

Which solution did I use previously and why did I switch?

I used Microsoft Exchange and Lotus Domino in my previous jobs at different organizations. IceWarp is much simpler for administration and provides a better price/performance ratio for the required features in the current workplace. I think… more»
Vendor
CEO with 51-200 employees
May 01 2014

What do you think of IceWarp?

We have used IceWarp for years. As the CEO of the company I love the product and the support provided by the staff. We do not require a dedicated IT person to manage the IceWarp implementation and day to day operations. When we have a problem we can request support a get a quick response and helpful problem solving. I highly recommend the product and the company. My suggestion is that they continue to include spam filtering as part of the product and not something that is purchased as part of the maintenance package. From an ROI perspective the maintenance package is too costly.
Vendor
IT Manager at a real estate/law firm with 51-200 employees
Sep 17 2013

What do you think of IceWarp?

I have used IceWarp for email since 2002. 11 years later, I can honestly say that I remain a happy customer. I am a Microsoft Certified Exchange administrator, and as such, also maintain an exchange environment for a couple of businesses. IceWarp is easy to install and maintain. It provides several enhancements over exchange. It is extremely easy when you compare it to the complexity of Microsoft Exchange. In fact, it is easy to add a new domain and be ready to go without the hassle, and without the licensing complexity. I use this to host about 100 domains with somewhere around 300 email accounts. The software is up to date and maintained by the vendor.
Consultant
CEO at a tech services company with 51-200 employees
Sep 17 2013

What do you think of IceWarp?

ICEWarp is awesome, within our medical practice we have doctors, nurses and medical assistants that rotate between multiple offices. We leverage ICEWarp’s webmail to simplify administration and reduce client software expenses. Joe Grabowski Orlando Foot and Ankle Clinic, Orlando FL

What is IceWarp?

IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
IceWarp customers
Marriott, Toyota, Sony, Wendy's, Canon