ManageEngine SupportCenter Plus Pros and Cons

reviewer1145613

Pre-Sales Engineer at a tech services company with 11-50 employees

The most valuable features are the ITIL compliance and billing.

reviewer1282941

Head of Information Technology and Systems at a Consumer Goods with 1,001-5,000 employees

We have found the reporting in this product to be very useful.

reviewer1145613

Pre-Sales Engineer at a tech services company with 11-50 employees

There is no cloud-based version and it would be helpful if it were available.

reviewer1282941

Head of Information Technology and Systems at a Consumer Goods with 1,001-5,000 employees

I would like to see some kind of project management or portfolio management in a future version.

Find out what your peers are saying about ManageEngine, ServiceNow, Ivanti and others in Help Desk Software. Updated: January 2020.

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