TeamViewer Review
Free. Good for screen sharing and remote control. Limited video and web conferencing functionality.


Pros:
Free
Good for screen sharing and remote control

Cons:
Small video display
Requires a client (not very heavy)
Basic web conferencing functionality

For how long have you used this product?
- Just evaluated it for a short period

Which features of this product are most valuable to you?
- Screenshare, remote control

What areas of this product have room for improvement?
- Option to view larger video displays, share specific apps, web access

Did you encounter any issues with deployment, stability or scalability?
- no

Did you previously use a different solution and if so, why did you switch?
- Used many other online meeting solutions. Will review more.

Was the initial setup straightforward or complex? In what ways?
- straightforward

Did you implement through a vendor team or an in-house one? If through a vendor team, how would you rate their level of expertise?
- self service

What was your original setup cost for this product and what is your day-to-day cost of using this product?
- Minimum cost for business is $749 one time perpetual license

What advice would you give to others looking into implementing this product?
- good tool for support but not for most online meeting use cases

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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