What is our primary use case?
I am a health and safety professional. I use it for flowcharting, but I also use it for drawing diagrams.
I will do a technical assessment of a workplace scenario of equipment as well as noise measurements, and I will use Visio to draw out the scale.
There are many images that you can put in there and data to create images of workplace exposures.
How has it helped my organization?
It has improved the way our organization functions.
It's a tool that helped me diagram complex procedures. More as a picture versus words.
It also for training and letting other people know how to do that same procedure.
What is most valuable?
It works really well for flowcharting, it can label.
Also, being able to pull the finished drawing out and put it in a Word document is easy, and very useful.
It allowed me to do some things and save them really well. And I found many different things to do with it. It's beyond flowcharting.
The latest version has taken some transitioning and it's a bit of a workaround, but it's also been good. I found the ctrl 1,2,3 buttons that I didn't know about and have been very useful. If you hit ctrl 3 it lets you do your line draw.
What needs improvement?
I just uploaded the latest version and using it now, and I'm struggling with it. It's very different than the other version I have used, and I haven't done any tutorials.
The previous version was easier. It was easy to intuitively figure out what it did. I learned it on my own and it didn't require the review of tutorials. But with this updated version, I am definitely struggling with it. I need to go through the training and go through the tutorials. So far it seems more complex, but maybe it's just different.
It may handle images well, but I don't know yet. It is something that I would like to see in this solution.
It should be easier to transition into a new version without having to spend so much time in just one area. Providing information on what has changed and how to do it would be very helpful.
I would like the option of going back to the way of doing things in the previous version. I don't understand the block system. I had the favorites that I have to build again because somehow they got lost with the upgrade.
In my favorites, I had shapes, fans, and other things. You pull up all of your basic images or search for them, and you could drag them over into your diagram.
For how long have I used the solution?
I have been using Visio for approximately eight years.
We are using the latest version.
What do I think about the stability of the solution?
I have not had any issues with stability. It's a stable solution.
What do I think about the scalability of the solution?
It is easy to scale this solution.
How are customer service and technical support?
I have never contacted technical support.
Which solution did I use previously and why did I switch?
Previously, I did not use another solution. It was a discovery.
I came across Visio, I saw what I could do with it, and I just continued to expand my uses.
How was the initial setup?
The initial setup is straightforward. With this new version, it is a bit confusing.
With the previous version, I was able to have all of my favorites, I was able to pull objects and do an arrow as a connector, and I had to stop and learn how to do that.
I like the way it was earlier, but it could be just my learning curve.
What other advice do I have?
If you have a need for flowcharting, organizing, or creating diagrams, I think you should check it out. It's worthwhile.
Based on my previous experience with the previous versions, I would rate Visio a nine out of ten.
Which deployment model are you using for this solution?