ConnectWise Control Competitors and Alternatives

Get our free report covering TeamViewer, LogMeIn, Microsoft, and other competitors of ConnectWise Control. Updated: November 2019.
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Read reviews of ConnectWise Control competitors and alternatives

Andy Warner
Real User
IT Manager
May 24 2018

What is most valuable?

The ease of use is really good. In addition, obviously, uptime - making sure it's online and working for when we need it. The interface is very good and, overall, it is a… more»

How has it helped my organization?

We switched over from LogMeIn Rescue, which was okay but became very expensive. ConnectWise is our backup method. We don't use it as much as we do our RMM software and… more»

What needs improvement?

Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was… more»

What's my experience with pricing, setup cost, and licensing?

I feel the product's pricing is a good value for ScreenConnect.

Which solution did I use previously and why did I switch?

We used LogMeIn Rescue but it got expensive. As I say, it was our backup software, and we only used it for ad-hoc clients who would call out of the blue. And we were… more»

What other advice do I have?

Go with the cloud version, rather than the on-premise. You don't have to have your own equipment. It is nice that it is looked after, it's in the cloud. We've had no… more»

Which other solutions did I evaluate?

We looked at the standalone version of SolarWinds, MSP Anyware, and we looked at another but I don't remember which one. I did evaluate a few. We trialed MSP Anyware but… more»
Real User
Owner
May 28 2018

What is most valuable?

The most valuable feature is that it was the cheapest solution. That's where it has value for me.

How has it helped my organization?

We don't use it that often, probably three or four times a month. We use it to remote into customers' computers and it gives us a different option other than TeamViewer and using a paid license with TeamViewer. We use this to connect to… more»

What needs improvement?

The biggest room for improvement is in the setup, getting it started. Figuring out how to get it all set up from scratch.

What's my experience with pricing, setup cost, and licensing?

Compared to what's out there the pricing is probably a good value.

Which solution did I use previously and why did I switch?

TeamViewer, but it was just a trial, and we wanted to use something for a business solution.
Get our free report covering TeamViewer, LogMeIn, Microsoft, and other competitors of ConnectWise Control. Updated: November 2019.
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