ConnectWise Control Competitors and Alternatives

The top ConnectWise Control competitors are
Read reviews of ConnectWise Control competitors and alternatives
TeamViewer
Real User
IT Support Administrator for Amsterdam & UK offices at a energy/utilities company with 1,001-5,000 employees
Feb 27 2017

What do you think of TeamViewer?

Valuable Features No configuration required; it starts quickly and is easy to use. High security. International (more than 30 languages). Multi-platform (PC, mobile phones, etc.). • Improvements to My Organization Users can be easily supported remotely. • Room for Improvement It would be nice to see TeamViewer load screens faster. • Use of Solution I have used this product since 2009. • Customer Service and Technical Support I would rate technical support as 8/10. • Previous Solutions I’m using two solutions due to company policies. • Initial Setup The initial configuration is very simple. There is no need to be computer literate to do it. • Other Solutions Considered We evaluated RemotePC, Windows Remote Desktop and Microsoft Lync. • Other...
Real User
Data Analyst & Back Office Support at a non-tech company with 11-50 employees
Jan 29 2018

What is most valuable?

The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location.

How has it helped my organization?

Our whole business operates off of the internet. For example, one our stores is located in Ashland, Kentucky. Let's say our store in Berea, Kentucky, which is about three and a half hours away, has a problem where it's simply a check-box that... more»

What needs improvement?

I haven't really found anything that I would want to improve, it meets all of our needs. If I had to point out one thing, it would be that it is expensive.

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