Control-M Room for Improvement

Production Engineer at Alphaserve Technologies®
One feature I would like to include is in the middle of the monitoring domain. In the monitoring domain, if I have to update a number of jobs, the only way to do it is by manually clicking on each job. I would like a feature that allows me to do a mass update in the jobs, which I feel is still lacking. This version has done an amazing change, compared to version 7 and the versions after that. I'm not sure what they should change at this stage. One recent feature they have come up with is if we can upgrade Control-M agents from a central location. I would still prefer a solution where I can do an installation of the controller module from a remote distance. That's something they don't have. I know why it has still not come up, but it could be a great feature if we could include that somehow. To push out these sort of installation setup files onto another machine and get it in installed. It is not there for now, though. I would rate this solution as eight out of ten. The reason for this rating is because of the scope of implementation. It will have an ultimately upper hand to the other tools in the market. They can show what most other controls don't have. Nevertheless, these features would really help as well. I would like to see more of them. View full review »
System Admin and Architect at a financial services firm with 1,001-5,000 employees
The reporting tool still needs a lot of improvement. It was supposed to get better with the upgrade, and it really didn't get better. Its reporting aspects are poor, and management always wants to know things. It is sort of hard to get at tangible numbers without doing a lot of additional work outside of the system. It needs help, because it's such a useful thing to have. It needs to be more powerful and easier to use. Our users always want access to the database directly, so they can do their own queries and pull their own data. However, there really isn't a tool that we can give them that does what they want, and we don't give access to our production database. Although, in our new infrastructure, we are setting it up so we have a mirrored one where they can run queries, because there has been so much demand. Though, it would be nice if there was a tool within Control-M so people wouldn't be asking for this. I don't want to have to reach out to a third-party application company to do automated notifications of any form. Right now, we still have people manually calling people and emailing people. They should have built-in integration for better notifications using an API, similar to what xMatters offers. View full review »
Control-M Analyst at a retailer with 1,001-5,000 employees
I'm not sure how the solution fits together with our business modernization initiatives, as there are things outside of my area, even though Control-M is the scheduling tool of the company. They may use other things, e.g., Big Data. View full review »
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Jim Perrone
E-Business Engineer at a financial services firm with 1,001-5,000 employees
They have Workload Change Manager, and I would like to see a little more of that. Being in the business that we're in, there's a lot of hesitance. We are very hesitant to change things in the banking industry. It isn't bleeding edge by any means. Getting people to buy into things is sort of the hard part, because everybody wants their money to be handled properly. View full review »
Bhanu Prakash Badiginchala
Application Automation Deveoper with 1,001-5,000 employees
MFT needs some more polishing. We ran into problems a few times & struggled to get them sorted in time. But, BMC gave their full support to us at such times. APIs are not there one hundred percent yet, but BMC just adopted a monthly release mechanism for APIs. I can see that they are on it full time. Inbuilt integration with Connect Direct could be helpful. A developer sandbox could be very helpful to try out new features or experience them. Application Integrator can be helpful, although I don't see many templates being built by BMC experts. The hub that is available is mostly user-dependent. View full review »
Paul Wayland
VP Control-M Scheduling at Northern Trust
The reporting tool needs a major-league upgrade. I also would like not to have to reach out to a third-party application company to do automated notifications. Right now, we still have people manually calling people and emailing people. There's a company called xMatters - and there are others - that has an API through Control-M that can automate any aspect of failure management. I'd like to see it build right into the product. I'd like to see a better notification product. View full review »
Automation Analyst at a tech services company with 501-1,000 employees
The Web interface is coming along but still has some missing pieces. Today, you must still rely on the full GUI client to do everything you need. The next major release needs to focus on the lightweight web client. I'd also like to see more out of the box support for Docker, etc. View full review »
Manager Digital Solutions at a transportation company with 10,001+ employees
The company has been working with BMC on the MFT. There are still some things about MFT which don't work the way that we want with our needs. So, we would like to see that improved. While the solution has affected the collaboration between our development and operations within our company, there is a need and opportunity to further that relationship with the use of this tool, so the enterprise uses it on all platforms. We will get there, but we are just not there yet. View full review »
Sr Operations Analyst at a insurance company with 1,001-5,000 employees
I would like to see the ease of upgrades improved, although they may have addressed that. We're still at an early version, but we plan to get to the latest and greatest very soon, where we can take advantage of easy upgrades. Their technicians should be more involved when we're applying new technology to Control-M, such as cloud. We're working with cloud right now, with AWS, and getting the attention of a technician, sometimes, can take some time. It would be nice if they had somebody assigned to it. Dedicated support. View full review »
Team Lead at a transportation company with 5,001-10,000 employees
We would recommend modernizing the look and feel of Control-M. They also need to move towards more self-service and development in their environment. It's very antiquated. Opening up to more open source tools and switching the connectivity to additional tools would also be improvements. Most of the tools that are available with Control-M are antiquated. The self-service is currently not as function-rich as competitors. Control-M is not the best. View full review »
Head of IT Procurement at a renewables & environment company with 5,001-10,000 employees
I don't think that we're actually looking for new features. I think we are more looking for a better cost/license/performance model because BMC, while we could say it's the best, is also the most expensive. View full review »
Control-M Tech Lead at a financial services firm with 1,001-5,000 employees
Control-M MFT and Control-M API both need improvement. The Control-M MFT has to support checksums for FTP transfer between our own Control-M agents. The Control-M API does not support SQL database-type jobs, where a job has been configured to use the SQL catalog to locate SSIS. BIM needs further improvement to include any dynamic-type jobs with the workflow. The support and bug fix timeline need improvement. View full review »
Principal, IT Data Research and Mining Analyst at a healthcare company with 1,001-5,000 employees
I would like to see automatic license management. And probably more importantly, some kind of machine learning to help identify the optimum automation path. View full review »
Don Writesel
Operations Manager at a retailer with 10,001+ employees
BMC Control-M has a slight issue with daylight savings time while advancing the clock in the Spring. It is not catastrophic, but it does requires some manual intervention to be issue free. View full review »
User at a healthcare company with 1,001-5,000 employees
* A smartphone interface would be welcome. * Finding documentation on the website can be a bit confusing. View full review »
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397,983 professionals have used our research since 2012.