What is IBM ECM?

IBM Content Foundation on Cloud

IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.


 IBM Case Manager on Cloud

IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

                               

Sample customers

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group

IBM ECM Reviews

4.0 out of 5 stars
 (13)
Enterprise content management report from it central station 2017 06 24 thumbnail
Find out what your peers are saying about Microsoft, IBM, Alfresco and others in Enterprise Content Management.
217,939 professionals have used our research on 5,608 solutions.
Enterprise content management report from it central station 2017 06 24 thumbnail
Find out what your peers are saying about Microsoft, IBM, Alfresco and others in Enterprise Content Management.
217,939 professionals have used our research on 5,608 solutions.

User Assessments By Topic About IBM ECM

It provides a very simplified process. It's a lot more flexible than the system we had before. It allows us, again, to create those business processes on the platforms that more closely represent the actual business processes. It's got a lot of capabilities to be extended. We've glued into our infrastructure. Our ecosystem can talk to many other systems. A lot of things that had been manual in the past are now automated. We are not yet considering employing IBM on cloud, hybrid or box solutions. We haven't yet leveraged any new analytics or content management services. Because I went to a recent World of Watson conference, my eyes were opened to a whole lot of content analytics that we wanted to do as soon as I got back. There are probably a lot of operational efficiencies, as I’ve mentioned. I think it's going to make us more acquisition ready. We'll be able to hide a lot of complexity as we acquire new systems. We can glue them into the ECM platform very, very easily; keep a very standardized process across business units. That'll help us acquire companies much more rapidly and, more importantly, absorb them into Western and Southern. We have plans to eventually include mobile as well, in a couple of different ways: our interaction with our end customers, our policyholders, our contract holders, probably some exchange of information with agents. I don't know, yet, how we're going to fully roll that out. We've had Datacap in place about eighteen months. It's been very successful in the business unit that's using that. We're still working on the Case Manager piece. The first workflow should go live after the first of the year. We expect a very similar experience with our customers there.
IBM ECM Pricing

Visit here for more information about  Content Foundation on Cloud. 

Visit here for more information about Case Manager on Cloud.

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