Oracle Service Cloud Competitors and Alternatives

The top Oracle Service Cloud competitors are
  • Siebel CRM
  • Oracle Sales Cloud
Read reviews of Oracle Service Cloud competitors and alternatives
reviewer855795
User
Assistant Vice President at a financial services firm with 10,001+ employees
Apr 17 2018

What do you think of Siebel CRM?

Siebel CRM has a strong database model, workflow and integration tools. However, there are areas that this product has not evolved at par with global industry trends, including the UX/UI and cloud capabilities.
Prashant Dumbre
Consultant
Principal Oracle CX Cloud Consultant at Rapidflow Inc - Supply Chain, Logistics, PLM, Cloud
Mar 17 2017

What is most valuable?

* Analytics & Forecasting * Offline Mobile Capability * Customer Data Management * Social Collaboration * Sales Dashboards * Outlook... more»

How has it helped my organization?

My client needed a solution that would enable their business to grow at the rate they required, mainly around the sales cycle. Their business... more»

What needs improvement?

The data import process has grown a little since earlier releases. In the past, when data import would fail, it would rarely provide any... more»

What's my experience with pricing, setup cost, and licensing?

The price is lower when compared to other cloud products.

What other advice do I have?

Take the time to look at your business processes, goals, and the key drivers you want the business benefits are that you want to achieve. Then... more»

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