Monday.com is a project management solution used for CRM, task tracking, managing projects across multiple disciplines, and maintaining continuity of service for clients and team members. Its most valuable features include global search, scalability, stability, flexibility, affordability, user-friendliness, and task management features. The solution is also praised for its ease of use, adaptability, and automation capabilities. Monday.com has improved efficiency, provided automatic reminders and dashboards for executives, allowed for better collaboration, and reduced paper usage. It has helped organizations to be more organized and improve communication.
I wasn't involved with the licensing, but I believe it's negotiable.
The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately.
I wasn't involved with the licensing, but I believe it's negotiable.
The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately.
Microsoft Dynamics CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and customer service processes. With its user-friendly interface and powerful features, it enables organizations to effectively manage their customer interactions and drive business growth.
We have to buy a separate license in order to implement the social listening feature.
It's kind of pricey. It's about $50 or $60 per user.
We have to buy a separate license in order to implement the social listening feature.
It's kind of pricey. It's about $50 or $60 per user.
Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.
The subscription is on a monthly basis.
The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis.
The subscription is on a monthly basis.
The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis.
Genesys Cloud CX is a call center solution for customer service and contact centers. Its primary use case includes building IVR systems, transitioning from old platforms, and integrating with CRMs. The most valuable features are its expanded capabilities in digital channels, simple setup, good integration, and omnichannel experience. It saves time, is easy to learn, and offers easier troubleshooting compared to on-premise solutions. Genesys Cloud CX is a comprehensive and superior solution in the CCaaS market.
The cost depends on the type of license based on your organization's requirements and can get expensive.
I rate Genesys Cloud CX's pricing a one out of ten.
The cost depends on the type of license based on your organization's requirements and can get expensive.
I rate Genesys Cloud CX's pricing a one out of ten.
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
I was not involved in licensing and pricing, but it is worth the cost.
Pega is pretty costly.
I was not involved in licensing and pricing, but it is worth the cost.
Pega is pretty costly.
Freshdesk is a cloud-based customer support solution that provides organizations with the features necessary to effectively streamline their support processes. This includes powerful multichannel capability, integrated game mechanics, smart automations, and more.
We use a licensing model only so we pay for the number of agents we have configured in the system only.
Freshdesk was the best solution with the best price. It was cost efficient and included all the features that we needed.
We use a licensing model only so we pay for the number of agents we have configured in the system only.
Freshdesk was the best solution with the best price. It was cost efficient and included all the features that we needed.
Siebel CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. With its robust features and user-friendly interface, Siebel CRM enables organizations to effectively manage customer interactions and enhance customer satisfaction. The solution offers a wide range of modules, including sales force automation, marketing automation, and customer service management, allowing businesses to automate and optimize their customer-facing activities.
Its licensing is yearly.
The product is expensive.
Its licensing is yearly.
The product is expensive.
Trusted by more than half of the Fortune 100, QuickBase is a low-code platform for building, customizing, and integrating custom business applications. With more than 6,000 customers and 500,000 active users, QuickBase is the technology of choice for organizations that want to empower business users to solve their own challenges while maintaining the governance and security of an enterprise-quality app development system.
The pricing for QuickBase is pretty straightforward, It is based on a per user/per month licensing fee.
We felt the pricing and licensing for QuickBase were easy enough to understand, fair and competitive.
The pricing for QuickBase is pretty straightforward, It is based on a per user/per month licensing fee.
We felt the pricing and licensing for QuickBase were easy enough to understand, fair and competitive.
On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.
It is not cheap. It is more suitable for big companies.
We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle.
It is not cheap. It is more suitable for big companies.
We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle.
Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.
Salesforce is not a cheap product. It can be expensive.
The price is too expensive.
Salesforce is not a cheap product. It can be expensive.
The price is too expensive.
Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.
The price is reasonable.
It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing.
The price is reasonable.
It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing.
It is expensive.
The pricing is on the higher side.
It is expensive.
The pricing is on the higher side.
Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales
Pricing for this solution is more affordable than Salesforce, and the costs are upfront.
Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution.
Pricing for this solution is more affordable than Salesforce, and the costs are upfront.
Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution.