Blue Prism Review

Integrates well with SAP, easy to setup but it doesn't record transactions


What is our primary use case?

We are using this solution for invoicing and some other allocations in our organization.

What is most valuable?

The flexibility is not that great, but it's a stable product.

The integration has improved a lot in terms of SAP, and other screens.

What needs improvement?

The recording of the transaction is missing in this solution.

The pricing could always be better.

We cannot record inactivity, we need an actual program or we need to design it. 

In the next release, I would like it to be able to record the transaction instead of designing it. It would be very helpful and easier to roll-out the product.

The interface is okay as long as we can design it. The studio is fine.

For how long have I used the solution?

I have been using Blue Prism for two years.

We have the license for the latest version.

What do I think about the stability of the solution?

It's a stable product. We have a very small team of three users who are support administrators.

What do I think about the scalability of the solution?

We have three users in our organization who are using this solution.

We have a team of three people.

How are customer service and technical support?

We have not contacted technical support. We haven't had the need to.

Which solution did I use previously and why did I switch?

Previously, we did not use another solution.

How was the initial setup?

The initial setup was straightforward. We didn't have any issues.

We were able to complete the deployment in one day.

What about the implementation team?

The implementation was done through consultants.

What's my experience with pricing, setup cost, and licensing?

The price is on par with other products in the market.

Pricing could be better but everyone is charging based on the number of users.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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