Blue Prism Review

It can be easily integrated with new technologies but has a disadvantage of not automating processes within virtual machines


What is our primary use case?

I have used this solution to automate the business processes in the life insurance space which includes the policy admin processes like underwriting processing, claims processing and commission processing.

How has it helped my organization?

Automating these processes enhances the accuracy of processing the traditional process without any manual interventions. These processes can be reused which proved to be cost-effective and time to market also reduced.

What is most valuable?

  • It is easy to automate complex business processes and can be highly robust. 
  • It can be easily integrated with new technologies. 
  • Since the processes can be reused, the time to market is less, and the possibility of human error is reduced drastically.

What needs improvement?

With Blue Prism user cannot automate processes on virtual machines or citrix, for that, user need to use surface automation. If this issue could be overcome, then it would be a super product for automating traditional business processes.

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

This is a highly scalable tool and can be used to automate various traditional business processes from various industries, be it IT, financial, manufacturing, etc.

Which solution did I use previously and why did I switch?

No, I have not used a different solution.

What's my experience with pricing, setup cost, and licensing?

No.

Which other solutions did I evaluate?

No.

What other advice do I have?

This is a highly scalable tool and can be used to automate various traditional business processes from various industries, be it IT, financial, manufacturing, etc.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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