SmartBear TestComplete Review

We're able to create test inputs with tens of thousands of fields, but it crashes or hangs at times.


Valuable Features

  • Front-end click and record
  • Ability to read in from and output to text files

Improvements to My Organization

  • Creating test input with tens of thousands of combinations of fields
  • Evolution of regression suite to sanity check new builds

Room for Improvement

  • Product ungracefully crashes or hangs sometimes
  • Sometimes gets caught out by messages appearing which confuses what is in focus

Use of Solution

I used it for five years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's good.

Technical Support:

It's good.

Initial Setup

It's a simple installation, plus a license key.

Implementation Team

  • Some dev input required to develop app for playback
  • Products own script playback facility is unreliable and we needed something that could kill and relaunch TestComplete

Pricing, Setup Cost and Licensing

This was all handled by management.

Other Solutions Considered

An evaluation of Microsoft competition found it to not be suitable for front-end testing (it was more suitable to integration testing).

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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