Webex Review

Allows me to conduct meetings, share files, record events, but is costly outside the US


How has it helped my organization?

It allows me to conduct meetings, share files, record events, chat, and have presentations with co-workers.

What is most valuable?

Webinar.

What needs improvement?

The charges for US and Asia vary greatly.  It costs more to subscribe to WebEx in Asia.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How is customer service and technical support?

Very good. Phone support is available 24/7 to get technical help.

Which solutions did we use previously?

I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost.

How was the initial setup?

Set up is convenient.

What's my experience with pricing, setup cost, and licensing?

WebEx is cost effective if the company or individual is located in the US.

Which other solutions did I evaluate?

Zoom is a good equivalent and alternative.

What other advice do I have?

If you are not located in the US, do consider Zoom.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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