webMethods Integration Server Review
Enables communication between internal systems and third-party operators but stability needs improvement


How has it helped my organization?

Typically, webMethods Server and Mediator is used as an ESB. webMethods platform is used to build an EAI platform, enabling communication between many internal systems and third-party operators.

What is most valuable?

In my opinion, the best advantages are: 

  • platform scaling
  • graphical data mapper (Designer and webMethods Developer in oldest versions)
  • integration BPM process layer with services
  • service management via packages.

What needs improvement?

Business monitoring (BAM) needs improvement because the analytics and prediction module very often has performance problems.

Additionally, this product has too many gaps. You find them after update installations. This should be covered by automatic testing.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Very often there have been stability issues, but typically the source of problems was in the IS configuration or deployed services. Many of problems exist only in AX system (IBM JRE).

What do I think about the scalability of the solution?

No scalability issues. Typically, you can not scale the solution if it is not well designed (architecture, service layers, data processing).

How is customer service and technical support?

I had some problems with the webMethods support team. They provide fixes very often but sometimes they do not work properly.

Which solutions did we use previously?

Yes, even currently I am using other suppliers' products. The main reason for this situation is that the solution was chosen by the company, and changing technologies is very expensive.

What's my experience with pricing, setup cost, and licensing?

Pricing has to be negotiated with the local Software AG representative. SAG can always prepare an appropriate pricing model for every client.

What other advice do I have?

I think this is a very good and mature solution, but you have to be aware of the pricing. You can use an open-source solution and spend the money saved on licensing for a custom implementation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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