webMethods Integration Server Review
Enables communication between internal systems and third-party operators but stability needs improvement

Improvements to My Organization

Typically, webMethods Server and Mediator is used as an ESB. webMethods platform is used to build an EAI platform, enabling communication between many internal systems and third-party operators.

Valuable Features

In my opinion, the best advantages are: 

  • platform scaling
  • graphical data mapper (Designer and webMethods Developer in oldest versions)
  • integration BPM process layer with services
  • service management via packages.

Room for Improvement

Business monitoring (BAM) needs improvement because the analytics and prediction module very often has performance problems.

Additionally, this product has too many gaps. You find them after update installations. This should be covered by automatic testing.

Use of Solution

More than five years.

Stability Issues

Very often there have been stability issues, but typically the source of problems was in the IS configuration or deployed services. Many of problems exist only in AX system (IBM JRE).

Scalability Issues

No scalability issues. Typically, you can not scale the solution if it is not well designed (architecture, service layers, data processing).

Customer Service and Technical Support

I had some problems with the webMethods support team. They provide fixes very often but sometimes they do not work properly.

Previous Solutions

Yes, even currently I am using other suppliers' products. The main reason for this situation is that the solution was chosen by the company, and changing technologies is very expensive.

Pricing, Setup Cost and Licensing

Pricing has to be negotiated with the local Software AG representative. SAG can always prepare an appropriate pricing model for every client.

Other Advice

I think this is a very good and mature solution, but you have to be aware of the pricing. You can use an open-source solution and spend the money saved on licensing for a custom implementation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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