Cisco Jabber Competitors and Alternatives

Read reviews of Cisco Jabber competitors and alternatives
3cx 48 normal
565aafc0 21d3 420a be55 7b2eaabe5447 avatar?1457535694
Real User
President at a tech services company with 51-200 employees
Jun 17 2017

What is most valuable?

It is a breeze to setup and administer. Being hardware agnostic gave us the flexibility our customers needed. It also provided us with the option to offer Hosted PBX functionality.

What needs improvement?

I have a few things on my wish list however you have to keep in mind they are all advanced features. The biggest one is the Hosted version. The current solution requires different ports for each instance and is not allowing for SIP trunk sharing between them. This is an area of the PBX that is very important to us who use it to provide hosted VoIP. Another area... more»
Microsoft 400x400
F68c6f94 2a28 479e 9b53 86c7c1be91e8 avatar
Real User
Senior Consultant at Unify Square
Feb 27 2018

What do you think of Lync Server?

Disclaimer: the new version of Lync Server 2013, Skype for Business (SfB) Server 2015, has been released a few weeks ago. Licensing model is the same you had for Lync Server, with companies paying only Front End servers (i.e. the ones hosting user accounts and the core services for your infrastructure).  SfB contains some new features, including support for Back End availability based on AlwaysOn groups. I will write a dedicated post asap.      The costs related to Microsoft Lync are something that I have talked about more than once but this is the first time I try to summarize information in a single document. I will limit my reflections to on-premises organizations, because as I am writing, Lync Online has no serious support for Enterprise Voice (i.e. VOIP) and this...
45b3233b 6bc1 4c2f 909d 3b5acd2047fb avatar
Consulting Partner at a tech services company with 51-200 employees
Jan 01 2017

What do you think of Digium Switchvox?

Valuable Features Switchboard • Improvements to My Organization Integrated chat system enables you to send a quick message to a work colleague without calling the person Follow Me feature offers me the convenience of communication from anywhere Easily drag and drop calls to others • Room for Improvement The switchvox mobile app • Use of Solution 4 years • Deployment Issues No • Stability Issues No, Switchvox is very stable • Scalability Issues scaling is seamless • Customer Service and Technical Support Customer Service: I would say Good, I live in West Africa Digium has always delivered Technical Support: Great • Previous Solutions I had tried Cisco at the time and flexibility of integrating with other in-house app was a problem •...
54fcd07f 1d08 413d a0ba c404b8f9f1cc avatar?1436473801
Real User
Office Manager at a manufacturing company with 51-200 employees
Sep 26 2016

What do you think of ShoreTel Sky?

Valuable Features Phone Assistant is very useful, as is the Service Portal. • Room for Improvement Occasional outages, but they're usually resolved very quickly. • Customer Service and Technical Support Customer Service: Customer service is generally responsive and courteous. Technical Support: Technical support folks are generally knowledgeable and helpful. • Previous Solutions We moved to VoIP a little over five years ago, after having a traditional POTS system, and it was a great improvement in terms of capability and service. • Initial Setup I was not part of the initial set-up, so I can't speak to that.
Icewarp main bigger
Anonymous avatar x80
Real User
IT Manager at a program development consultancy
Jul 03 2017

What do you think of IceWarp?

Valuable Features The groupware module is the most valuable feature. • Improvements to My Organization It makes sharing of information between working teams of different projects very easy and fast, whether they are local or abroad. • Room for Improvement Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product. • Use of Solution I have used it for almost eight years. • Deployment Issues The deployment, and the version updates / upgrades, are straightforward and with no issue. Even the initial conversion from 602LAN SUITE happened overnight. • Stability Issues Stability is excellent. • Scalability Issues We are currently investigating its scalability. • Customer Service and...

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