Cisco Jabber Competitors and Alternatives

Read reviews of Cisco Jabber competitors and alternatives
Jun 13 2018

What do you think of 3CX?

Improvements to My Organization It helps with business productivity and reduces the cost of communications. • Valuable Features The mobility that this solution gives to our customers. They can use their phone system everywhere. The other key feature is the security. • Room for Improvement It could be better in terms of providing more options for call recording. • Use of Solution One to three years. • Stability Issues I would rate it 100 percent. It has very good stability. • Scalability Issues Scalability is very good. It is very easy to increase anything we want with this system. • Initial Setup The setup is okay for us but we are a technical team, so it is easy for us to implement the initial setup. • Other Solutions Considered We are just trying to...
Real User
Support Analyst at a tech services company
Sep 26 2017

What do you think of IBM Lotus Sametime?

Valuable Features Audio and video calls Faster communication than chat • Room for Improvement The interface is too colorful and looks like Windows XP. • Use of Solution More than two years. • Stability Issues Some, with the community server. • Scalability Issues Some, with the community server. • Customer Service and Technical Support I didn't use IBM technical support. • Previous Solutions I didn't use a previous solution. • Initial Setup It was somewhat complex to configure the whole environment. • Pricing, Setup Cost and Licensing It's a little expensive. • Other Solutions Considered We were an IBM partner and had to test this product. • Other Advice Read the documentation. Take snapshots on virtual machines before installing.
Senior Specialist Unified Communications at a comms service provider with 10,001+ employees
Jul 23 2017

What is most valuable?

RDS, Conferencing, VoIP and IM are the most valuable features. The Remote Desktop Sharing, our users can now call other Lync users in other organizations. Our system is equipped with PSTN calling, which has allowed the users to make calls to... more»

How has it helped my organization?

We have used Microsoft products and this product is tightly integrated in the Microsoft ecosystem. Everyone in the company uses some aspect of this product.

What needs improvement?

Conferencing and interoperability need to be improved. The biggest challenge has been seen in terms of interoperability with the other vendors. Microsoft chose standards which are freely available to minimize their costs. This decision means... more»

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