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Google Cloud Identity Competitors and Alternatives

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Read reviews of Google Cloud Identity competitors and alternatives

Dhiraj Verma
Global Information Technology Manager at Kaleyra
Real User
Top 5
Effective access management, easy initial setup, and useful user self-services

Pros and Cons

  • "The solution has some great features, such as identity governance, and user self-service. The Outlook application is very good and is used by a lot of people even if they are using Google services."
  • "Azure Active Directory could improve by having an authentication service for laptops or desktop computers running Mac and Linux operating systems. They currently have authentication capabilities for Microsoft Windows. Having this capability would benefit people because in today's world everybody is working from the home environment."

What is our primary use case?

We use  Azure Active Directory to provide all the identity services for all of our applications.

How has it helped my organization?

As a company, you want effective identity and access management. You are able to achieve this with Azure Active Directory, you are able to manage everything, such as building user provisioning into third-party applications, or single sign-on, and tools to mitigate threats or risky sign-ins. There are a lot of features that are provided.

What is most valuable?

The solution has some great features, such as identity governance, and user self-service. The Outlook application is very good and is used by a lot of people even if they are using Google services.

What needs improvement?

Azure Active Directory could improve by having an authentication service for laptops or desktop computers running Mac and Linux operating systems. They currently have authentication capabilities for Microsoft Windows. Having this capability would benefit people because in today's world everybody is working from the home environment.

For how long have I used the solution?

I have been using Azure Active Directory within the past 12 months.

What do I think about the stability of the solution?

The solution is stable. There was one global outage that lasted approximately four hours in the past year.

How are customer service and technical support?

Microsoft has different kinds of support you can have. If you pay then you will receive premium support which is very good.

Which solution did I use previously and why did I switch?

I have previously used Google G Suite.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Azure Active Directory is more expensive than Google, but the capabilities they provide are superior.

Which other solutions did I evaluate?

I have evaluated SalePoint which is another very good product for collaboration that is available on the B2C platform.

What other advice do I have?

The people who are considering Azure Active Directory should look at it as a whole because even if their company is using G Suite, they will still have to go to Office 365 for accounting and finance users who are very familiar with MS Excel and still want to use it. I see most of the companies that are using G Suite will have Office 365 for certain services. There is no need to have two services, a single Office 365 platform will provide all the capabilities needed.

I rate Azure Active Directory a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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CG
CEO at a computer software company with self employed
Real User
Top 10
Good technical support, but better support for multi-cloud sessions is needed

Pros and Cons

  • "The most valuable feature is the User Experience Designer, which has been very helpful for our project."
  • "I would like to have better support for multi-cloud sessions."

What is most valuable?

The most valuable feature is the User Experience Designer, which has been very helpful for our project.

What needs improvement?

I would like to have better support for multi-cloud sessions.

The cost of this solution should be lower.

For how long have I used the solution?

I have been using the VMware Identity Manager for five or six years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

VMware Identity Manager is scalable and we have approximately ten users.

How are customer service and technical support?

Technical support from VMware is one of the best in the market.

Which solution did I use previously and why did I switch?

I have also worked with Amazon AWS Directory Service and Google Cloud Identity. I find that there is no normalization in these solutions.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a monthly basis.

What other advice do I have?

My advice to anybody who is implementing this solution is to be close attention to the rights that are given to end-users. This is a critical aspect.

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Get our free report covering Microsoft, Okta, Microsoft, and other competitors of Google Cloud Identity. Updated: September 2021.
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