LogMeIn Pro Reviews

4.4 out of 5 stars
 (17)
Anonymous avatar x80
Real User
CEO
Mar 06 2018

What is most valuable?

Having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot.

How has it helped my organization?

It makes it more convenient to remotely administer computers, via the web or mobile devices. That seems to be a good feature we're using more and it's very convenient to be able to get to whatever location we need to, rapidly.

What needs improvement?

As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing. The only... more»
Chieftec194427 li?1423860366
Real User
Chief Technology Officer at a tech services company with 51-200 employees
Nov 15 2017

What is most valuable?

The number one feature that seems to be the most valuable for us is the ability to assign user access to servers in a decentralized environment. Given that LogMeIn is one of the only ones in this space that can do that, it makes it a very... more»

How has it helped my organization?

We are a very decentralized infrastructure. Though there are plenty of Remote Management tools available on the market, having a tool like LogMeIn Central proves invaluable, as it can connect from anywhere, with no required firewall... more»

What needs improvement?

Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well. For instance, they have a Windows update feature, which is a great value-add when you have a large fleet of... more»
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98742e5d ce23 4eb5 8849 c78724ff9b61 avatar
Real User
President at a manufacturing company with 1-10 employees
Jan 23 2018

What is most valuable?

The automation, where you don't have to keep entering the password and you can pull up the login client. That's the best thing because it just makes it simpler to use. You don't have to remember the password and the login all the time. Once... more»

How has it helped my organization?

It gives us mobility. Most of our processes are in our main accounting software in our office. So, whether I'm there or I'm in Chicago or Philadelphia or Boston or wherever I might be, I can get access to it. If I get a customer that calls me... more»

What needs improvement?

It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company.
Anonymous avatar x80
Real User
Data Analyst & Back Office Support at a non-tech company with 11-50 employees
Jan 29 2018

What is most valuable?

The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location.

How has it helped my organization?

Our whole business operates off of the internet. For example, one our stores is located in Ashland, Kentucky. Let's say our store in Berea, Kentucky, which is about three and a half hours away, has a problem where it's simply a check-box that... more»

What needs improvement?

I haven't really found anything that I would want to improve, it meets all of our needs. If I had to point out one thing, it would be that it is expensive.
Anonymous avatar x80
Real User
Research Scientist
Mar 04 2018

What is most valuable?

The ability to easily connect back and retrieve data from the computer systems that I have.

How has it helped my organization?

Reliability is probably the strongest thing that I have observed. Maybe fewer clicks that are required to get the organization up and operational. Those are probably the two things: ease of use and reliability. I do take complete control of... more»

What needs improvement?

I do not use it a lot, but I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and... more»
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What is LogMeIn Pro?

Helping people and businesses access their digital lives from virtually anywhere, on any device.
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The North Face, Slingbox, Lutron, The Weather Company
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