One Identity Manager Initial Setup

Director, Global Identity and Access Technologies at a financial services firm with 10,001+ employees
The initial setup was straightforward. It's really easy to install. The out-of-the-box functions really are out-of-the-box. You're not having to do a lot of custom development. This is our second-generation tool, our first generation being Avatier. With our use cases already defined in that — and that's probably the longest thing that it will take to get done to get across the finish line — we had One Identity up and running within less than three months. Because we have multiple divisions around the world, we broke up our implementation by region and then by division within those regions. We would launch a division and then leave a week between and then launch the next one so that we always had time in between. That's one of the things that I tell people: Do not do a big-bang launch because it will not be successful. You have to do a rolling launch, in my opinion. When it came to training, we broke it up into the various populations. We did end-users, we did managers, and we did requesters. We developed that training internally. We did on-demand training modules as well as live training. From an engineering perspective, I did send engineers to One Identity. However, out-of-the-box, it was pretty straightforward. Based on the knowledge transfer from Professional Services, they were able to adequately manage the tool. View full review »
User at a tech services company with 201-500 employees
The initial setup was very, very easy. Our complexity all came from integrating outside systems. The out-of-box experience with One Identity was genuinely fantastic. View full review »
Tobias Stehle
Product Owner at DmTech Gmbh
The initial setup was ten years ago. Back then, we had to do a lot of stuff on our own. Therefore, it was not that easy. I think it never is, because a lot of business policies have to change. If you were to take the software, and start with it, in a company where you don't really have anything, then I believe it would be pretty easy.However, in a global company, that is using an SAP system or an AD for around 10 years or longer before you even think about getting One Identity Manager, then it gets really hard. View full review »
Learn what your peers think about One Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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Systems Specialist at a financial services firm with 1,001-5,000 employees
That initial implementation was a long process. It took about two years from the time we decided to take the product until we had it in production. There was a lot of fixing and thinking and configuration. Overall, there were about ten people involved in the implementation, but we have two developers who work actively in developing it at our company. And we have about two-and-a-half people who actually work with it. Upgrades take a while. The last upgrade we did was from version 6 to 8, when we migrated. It wasn't that difficult. It took time but we prepared properly for it, so it went very smoothly. That migration took a weekend or three days, but the preparations were over the course of many months. We had a lot of customization in version 6, and we had to clean that up so that version 8 would work smoothly and without problems. Then, we changed our consultants as well, so we had new consultants for version 8. They knew the code better and they told us we had a lot of faults in in version 6 that we needed to fix before version 8 because they wouldn't work in version 8 anymore. We cleaned up a lot of systems and users so that we wouldn't take a lot of garbage with us to the new version. There were two people who did the migration and they had to learn a lot about how to do it. Then we did testing in version 8 to see how everything was working. In the future, the work involved in upgrading will probably be much less because there won't be that big of a gap. In this case we had to first migrate from 6 to 7 and then 7 to 8. It was a very long process, a big project. I don't think we will do that again. I think we will upgrade with smaller gaps in the future, to make it easier. View full review »
Systems Specialist at a financial services firm with 1,001-5,000 employees
Our initial setup was about three years ago, but we did the migration from version 6 to 8. That was almost the same. It was a really big project, or it felt like it. The initial go-live for the product overall was over one weekend, but the work before that took a year. There were ten people involved during that weekend. We had some time-outs during that year though, because there were some other big projects. The setup was complex because we did a lot of things. It wasn't only our project, because it was HR and the organization. It was not only the technical part, "next, next, next." It included changing the processes and standards in the company overall. In terms of our implementation strategy, we added a totally new HR program, to get the master data up and running and correct. And then, of course, we had to work on how the organization is defined and have master data for that, and the roles to be used and the master data for that. And we had to get overall processes standardized. There are two-and-a-half people working on the solution now, doing daily maintenance. View full review »
Umit Yilmaz
Owner at UY IAM Consultancy
You need a bit more knowledge than with the One Identity Manager product. You also need to be knowledgeable about servers and IIS servers for the web server. However, if you just follow the manual, you will get very far. Sometimes, you just need to Google somethings. The SAP integration is extremely easy. The first time that I used it, I picked up the user manual, and typed in some user account system clients and passwords, then I was connected. It doesn't get any easier than that. View full review »
VP at a healthcare company with 10,001+ employees
The initial setup was complex. There are a lot of processes, which have to be covered, with a lot of users. Everyone is affected in the organization. It is not an easy thing to standardize, so it is quite complex. Then, we have five different port identity systems working together. This also makes it quite complex with the data replication between them. Therefore, it was not a straightforward thing to do. However, access management isn't a straightforward thing to do. The SAP integration is quite cumbersome and long. It took many years. With the new addition of the SAP client to the new system, it is not so difficult anymore. However, there are some challenges with the new SAP technologies where they are not really supported by the One Identity tools. View full review »
Eva Ferk
Identity Manager at University of Maribor
The initial setup was complex. We have a lot of different systems. But, we started step by step with connecting active directory for employees to the IAM system and with data and business processes consolidation. Then, we used the same approach for all our students’ identities and related processes. Many processes we had to redesign, but the main benefit is the processes are much more simplified now. Yes, the journey from introducing One Identity Manager solution to joining all the systems was difficult, but we have reached our final goal. View full review »
Patricia Lara
Supervisor at Hartmann AG
For version 6, the SAP integration out-of-the-box can be quite exceptional. The configuration might be a bit harder to do in the beginning, but then the functionality and the way it works is very easy and straightforward to use. View full review »
IT Business Process Specialist at a consumer goods company with 5,001-10,000 employees
If you have consultants who do not know the solution nor the target systems, the initial setup is hard. It is my impression that if you are some very huge organization. One Identity will send the best people. If you are unimportant, then you get people who are seeing this application for the first time. This is the only way that I can explain what happen to us in the past. View full review »
Senior Product Manager for Identity & Access Management at a non-tech company with 10,001+ employees
What we implemented is very broad. We implemented basic identity management: workflow, self-service, and shopping for roles. We also implemented SoD. To implement all of this and because of our size, we had to work with partners and One Identity, which was a complex process. View full review »
Deepu Chandran
Identity Access Management Specialist at GSL Consulting Gmbh
For me, the setup is easy, because I have a background in Microsoft technologies. That makes it really easy. View full review »
Techinal Support Analyst at a financial services firm with 1,001-5,000 employees
The setup of this solution was simple and straightforward. Any admin can do it by looking at the whitepaper. The process of deployment took approximately one month. However, that is not because the process is complicated or time-consuming. In our case, being in banking, there are a lot of policies and processes that have to be followed before implementing a new solution. One Identity does what we need it to do, so we do not require any other plugins or packs to run our solution. View full review »
Kars Wittens
Service Owner at Rabobank
The setup was complex but it was mostly because of our environment. We have a very complex environment. We have a lot of ancient systems. View full review »
Marta Dern
Analyst at Grifols
The initial setup was complex. View full review »
Miska Siirto
Lead Solution Architect at Tieto Sweden AB
The initial setup for us is quite simple, and we have done some measures internally to make it even easier. View full review »
Pascal Stockmann
Consultant at igf-logic GmbH
The initial setup was pretty straightforward because the documentation is really good. It was even easy to train junior employees in our company since the documentation is easy to read and straightforward. View full review »
Solution Designer at a pharma/biotech company with 10,001+ employees
The complexity of the initial setup varies. The Active Directory may be considered less complex then connecting a SAP system. View full review »
Senior System Administrator at a manufacturing company with 10,001+ employees
The initial setup was complex because the product is complex, there's usually more than one way of doing something. It's a steep learning curve. Our project didn't leave lots of time for our internal admins to familiarize themselves with the tools. Support was a great help in the first few months after go live and without consultant... View full review »
Tadej Grebensek
IT Engineer at Gorenje
The initial setup was quite complex because you run into some existing policies that the company already had. There was some trouble with some inconsequential policies. View full review »
Samuel Paul
Project Owner at Adeo
The initial setup is straightforward and easy to install. If it's your first time with the product, it can be very complicated because there are about 40 to 50 executables. However, when you know the product, it's simple. The product is quite flexible. In the beginning, the product is an enormous solution. Then, after some training and experience, it becomes easier to implement. View full review »
Michael Botek
CEO at IT Design Software Projects and Consulting
The solution is easy to set up, but it requires customization, which is not easy for identity management. View full review »
Principal Consultant at a tech services company with 1,001-5,000 employees
The complexity of the initial setup depends. While it's fast and easy to set up initially, the complexity can come once the solution starts to grow. View full review »
Consultant at a tech services company with 10,001+ employees
The initial set up was quite complex. It takes quite some time to get use to this product because of its complexity. Then, you are able to customize it and do everything the customer needs. View full review »
Samo Srebernjak
Head of User Support at Gorenje
The initial setup is mostly straightforward, but you still need to customize some things. View full review »
Product Specialist at a retailer with 10,001+ employees
The initial setup was complex. It is an extremely complicated thing to replace an entire self-built solution. View full review »
IAM Specialist at a financial services firm with 1,001-5,000 employees
The initial setup is fairly easy. To set up the workflows, you need good knowledge of the product. One Identity could improve the setup documentation, as it does not support, "How do I start?" View full review »
Learn what your peers think about One Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
430,376 professionals have used our research since 2012.