SCSM Pricing and License Cost

Tariq Khan
C5ISR IT Consultant at a construction company with 501-1,000 employees
The licensing costs are very tricky. As far as I know, it is very tricky for all people involved in using or reselling systems center — and sometimes it confused me. It is easy to recognize that in the earlier stages, the licensing scheme was different. Now you pay for the infrastructure level. You have to pay based on the processor and core. The requirements changed to eight cores for the infrastructure. Then if you need the tech support it is extra as part of the license. In my situation, I do not want to have the support contract from Microsoft because the partner will do support for me. So even to this point, the licensing is sometimes a little complex rather than straightforward. The conditions of the license depend upon the number of items in the infrastructure, but that is only one part of the agreement. That would be how many servers or how many instances are need to deploy based on the actual scenario and configuration. They increase the license cost according to individual situations based on how many devices need to be monitored. The products themselves come in a bundle, which is easy. You need to just purchase the desired package for the products. But licensing is actually not as simple as just picking the package of products. If I get the products in one of the bundled licensing schemes, I will get those products. But for the products, I need to buy additional licenses. So there are a lot of factors that drive the final license cost. By comparison, VMware — and with many other products — licensing can be very straightforward. But this is not the case for Microsoft SCSM. View full review »
Khaled-Gaafar
ITSM & Project Management Consultant at a tech services company with 11-50 employees
The solution does charge for add-ons and third party installations most of the time. View full review »
EddieShilaluke
Information Security Manager at Dmr
This solution uses the Microsoft licensing model. We pay every three years. The license includes support. View full review »
Find out what your peers are saying about Microsoft, ServiceNow, ManageEngine and others in IT Service Management (ITSM). Updated: December 2019.
390,810 professionals have used our research since 2012.
Zakriya Khalid
Technology Specialist Manager at a tech services company with 501-1,000 employees
It is a lower price vs. other things on the market. View full review »
LeaderEne371
xxxxx
It is an expensive solution. View full review »
Find out what your peers are saying about Microsoft, ServiceNow, ManageEngine and others in IT Service Management (ITSM). Updated: December 2019.
390,810 professionals have used our research since 2012.