I think that the product's ability to monitor the systems and applications are the most valuable features. We get alerts over email if there is an issue. We can also use it for our customer support incident and problem management. SiteScope can be integrated to have tickets created automatically… more »
What needs improvement?
We are evaluating AppDynamics as a potential solution. We want to understand how that compares to and may be better than SiteScope. So I don't know exactly at this time what can be improved, but that is why we are evaluating AppDynamics. We are taking the opportunity to compare the features in both… more »
Which solution did I use previously and why did I switch?
We did not have a different solution previously, and at the time we adopted the product we thought that SiteScope was a complete solution. It is not bad, but in the last five years, we learned more about what we might want to see in the product and what is possible with this type of product. As this… more »
What other advice do I have?
My advice to other people considering SiteScope as a solution in this category of tools is that I think SiteScope is a good product. It is definitely useful and provides a lot of value. I do not have any other advice in terms of being an end-user because all those things are not a perspective I have… more »