SiteScope Alternatives and Competitors

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Read reviews of SiteScope alternatives and competitors

Real User
IT Analyst Senior at a financial services firm with 10,001+ employees
Feb 20 2018

What is most valuable?

I like the end-to-end monitoring - we can see. Also the user experience, that's been really helpful for us because a lot of times things just aren't detected and I hear… more»

How has it helped my organization?

The dashboard gives us something to show managers and our business where the problems are. That's really been eye-opening for them. They can see, yes, this tool has been a… more»

What needs improvement?

We'd like to see them continue to develop the AI, what they introduced today here at the Perform 2018 conference, with the whole Synthetic monitoring. I'm glad that… more»

What's my experience with pricing, setup cost, and licensing?

I would like to see them improve on their licensing and the cost. It's been a challenge for us because the way they have it broken out right now, you have to buy it by… more»

If you previously used a different solution, which one did you use and why did you switch?

We've used SiteScope for monitoring a lot of our web applications. I know we've used Tealeaf and Splunk. They're great tools but there's quite a learning curve there. This… more»

What other advice do I have?

When it comes to the nature of digital complexity, the role of AI when it comes to IT's ability to scale in the cloud and manage performance is certainly a big thing going… more»

Which other solutions did I evaluate?

I wasn't really involved in the process, but when we saw what the tool is capable of, it certainly went to the top pretty quickly. It has met most of our expectations… more»
Samy Senthivel
Vendor
Enterprise Monitoring Service Manager at a tech vendor with 5,001-10,000 employees
Mar 18 2018

What is most valuable?

We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer… more»

How has it helped my organization?

Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs. So, it's catching… more»

What needs improvement?

There are lots of areas. One is, if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we… more»

What's my experience with pricing, setup cost, and licensing?

The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard. I don't think they will be able to get customers.

If you previously used a different solution, which one did you use and why did you switch?

We previously used Sitescope. It is a high-speed product but it was not evolving to match the technology changes that were happening in the industry, like syndicated… more»

What other advice do I have?

I have noticed they are coming up with APIs to get metrics and then prepare dashboards. Also, they are enhancing their reports on transaction monitoring and they're coming… more»

Which other solutions did I evaluate?

During that time we evaluated New Relic. New Relic did not have an on-prem node. We had some internal applications, so we needed both internal and external application… more»
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