IBM BPM Review

Faster task loading to groups and users is needed but it is a good product for task management.


What is most valuable?

  • Process diagram in process designer
  • Task management
  • Process instance progress stages
  • Dashboard and view
  • Process portal and process manager

How has it helped my organization?

Good for managing tasks and it has also helped save revenue.

What needs improvement?

Faster task loading to groups and users is needed.

For how long have I used the solution?

I've used it for six months.

What was my experience with deployment of the solution?

No, it's very easy and can be deployed in less than 15 minutes.

What do I think about the stability of the solution?

Yes, sometimes there is a latency with the tasks flow, based on the table space.

What do I think about the scalability of the solution?

Not in terms of users, but in terms of tasks there were issues.

How are customer service and technical support?

Customer Service:

7/10.

Technical Support:

8/10.

Which solution did I use previously and why did I switch?

We previously used Tibco BPM.

How was the initial setup?

It was a little complex.

What about the implementation team?

We used a team from IBM to implement the solution.

What was our ROI?

7/10.

Which other solutions did I evaluate?

We also evaluated Tibco BPM.

What other advice do I have?

It is a good product for task management and task allocations.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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2 Comments

author avatarit_user211983 (User)
Vendor

Very Good info

author avatarit_user302025 (Consultant at a non-tech company)
Vendor

Did you explore bizagi and ibpm ?