IBM BPM Review

The initial setup is quite simple and user-friendly to perform


What is most valuable?

  • The process creation
  • Task creation
  • User management
  • Task allocation
  • Rich UI and third party integration

The above features have helped me to build a successful application.

How has it helped my organization?

It has reduced the time a human spends in completing the jobs using spreadsheets and other traditional methods.

What needs improvement?

There are a few areas, like triggering mechanisms, externally exposed variables, and changing its values, which need to be revisited, as they do not sometimes function properly. However, this is a rare scenario.

For how long have I used the solution?

Seven years.

What do I think about the stability of the solution?

No, it is highly stable.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

I would give their technical support an eight and a half out of 10 as a rating.

Which solutions did we use previously?

No, I did not previously use a different solution.

How was the initial setup?

The initial setup is quite simple and user-friendly to perform.

What's my experience with pricing, setup cost, and licensing?

I am unclear about the pricing and licensing as I do not deal with such matters. I only develop things from the tool.

Which other solutions did I evaluate?

Not applicable to me.

What other advice do I have?

If you are looking for a product which should be capable of handling SOA principles, third-party integration, and effective user management, I highly recommend this product for you.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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