JIRA Review

Our SDLC has improved through additional transparency and communication


What is our primary use case?

Our primary use case is executing the SDLC.

How has it helped my organization?

This solution has improved our organization by enforcing transparency and communication. Individual roles and responsibility are defined and followed.

What is most valuable?

The features that we find most valuable are the Workflow, Scrum workflow, and Dashboards.

What needs improvement?

We have found that improvement is needed in their customer support (communication, which is ironic).

It would be very useful to have drag and drop time tracking.

For how long have I used the solution?

Six years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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