What is our primary use case?
One use is in our corporate tax accounting group. Our environment includes systems such as SAP, Vertex, several homegrown, and of course Excel. Other use cases include automating a timekeeping system and performing cell phone bill analysis. Environmentally, all use cases involve different systems.
How has it helped my organization?
For corporate tax accounting, we use UiPath to pull data from multiple sources (i.e. SAP, Vertex, etc), and then use multiple pivot tables in Excel. They were doing this manually, and it consumed about 40 man-hours per month. With UiPath, we have that down to about five hours per month.
What is most valuable?
The most valuable feature is the ability to stop the process after it has been started by an individual user. This allows for some dynamic events, but still gain the automation. The underlying architecture (i.e. Elastic stack) is decent, but there probably needs to be better ties there to maintain at least an n-1 version on the Elastic stack.
What needs improvement?
Improvement should definitely be made in the area of screen capture, where Adobe Flash is still being used. Trying to 'read' a screenshot (vs looking at HTML) was a challenge, and even when Flash goes away, there will always be a need to do a screenshot and then get data from it.
For how long have I used the solution?
We have been using the product for about two and a half years.
What do I think about the stability of the solution?
In general, at least for us, product has been very stable, but we are not doing extremes with it.
What do I think about the scalability of the solution?
It will scale somewhat both vertically and horizontally. The basic solution for that will be to add more servers.
Which solution did I use previously and why did I switch?
No other solutions were tried.
How was the initial setup?
The actual UiPath install was somewhat complex. We did have a learning curve on the elastic stack.
What about the implementation team?
We implemented this solution in-house.
What's my experience with pricing, setup cost, and licensing?
You need IT support in installation and operations. This is not the job of 'just' plug and run. Costing and licensing were generally in line with expectations of this type of software.
Which other solutions did I evaluate?
We looked at the top three providers in this space, including Blue Prism.
What other advice do I have?
Overall, the product is good, and we are happy with it. There is always a concern about the company's business viability, but that is a risk with any software company
Which deployment model are you using for this solution?
Which version of this solution are you currently using?
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