UiPath Review

Good community and an intuitive interface that makes it easy to develop workflows and save us money

What is our primary use case?

We use this solution to automate business processes and save millions of dollars in operational efficiency. We are developing new automated solutions for our clients and partners, and also training new developers to use this tool to deliver great results by the end of the year.

How has it helped my organization?

The business has saved million worth of dollars in cost savings.

What is most valuable?

The user interface is intuitive and it is easy to develop workflows.

The community is what I like most in UiPath and I think that without it, the solution would be hard to learn like Blue Prism was in its earlier years.

What needs improvement?

There could be improvements made in in terms of debugging. Troubleshooting is hard.

I hope there can be more major improvements in Orchestrator, such as the ability to have session variables other than assets.

Being able to filter work queues, just like what Blue Prism has, would be a helpful addition.

There are some limitations like the UiPath Executor becoming stuck when running 10GB text files, which is something that really needs to be fixed.

The training is difficult and should be made better.

For how long have I used the solution?

We have been using UiPath for almost two years.

What do I think about the stability of the solution?

UiPath is a very stable solution.

What do I think about the scalability of the solution?

This solution is very scalable.  Our UiPath team has grown from 10 to more than 50 developers, including business analysts, process analysts, developers, senior developers, and solution architects. Hoping to grow our organization more as new clients are coming in.

How are customer service and technical support?

Customer support is great but not that fast.

Which solution did I use previously and why did I switch?

Prior to UiPath, I used Blue Prism. I switched because my company switched.

How was the initial setup?

The initial setup is not straightforward but also not complex.

What about the implementation team?

I set up UiPath on my own.

What was our ROI?

More than a million dollars.

What's my experience with pricing, setup cost, and licensing?

UiPath is more cost-effective than any other tool.

Which other solutions did I evaluate?

I did not evaluate other options. Aside from Blue Prism, UiPath is the best.

Overall, UiPath is the best in providing a community for all developers.

Which deployment model are you using for this solution?

Hybrid Cloud

Which version of this solution are you currently using?

2019.4.4 Enterprise Edition
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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...who work at a Financial Services Firm
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