Versatile, scalable, and has a very useful single user interface
What is our primary use case?
We are primarily using the solution as a cloud observability platform. Most use cases are related to service operations, not security operations. This is due to the fact that in security operations our company uses Splunk and other platforms. In this case, in my team, we are using Devo for service operations requirements. We correlate across metrics and trace on that data to understand root causes. For example, we'll look at metrics in jobs, time processes, root cause investigations where we have fails, job performance, deals, payments, et cetera.
Pros and Cons
"It's very, very versatile."
"Technical support could be better."
What other advice do I have?
We're just customers and end-users. We are using the most recent version of the product. We are using Devo in a public cloud with some other web service we have secured with a VPN built in the company so that it's tunnel secured. I would rate the solution at an eight out of ten. If the solution required fewer fixes and was a bit more flexible, I would rate it higher.