Hyland OnBase Archived Reviews (More than two years old)

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Real User
Ecm Technical & Pre Sales Manager at a tech vendor with 51-200 employees
Jan 29 2017

What is most valuable?

One comprehensive product with a codeless platform.

How has it helped my organization?

Streamlines our content-based processes and automates business processes.

What needs improvement?

As an ECM Solution, there are a lot of improvements needed. For example: * The web client should address the next generation of web technologies such as HTML5 and stylish layout. * More localization… more»

What's my experience with pricing, setup cost, and licensing?

OnBase is a modular-based solution that offers a variety of vertical-based solutions, such as like AP and AR. It’s a bit pricy, but it’s worth the investment. The philosophy of Hyland is to remove the… more»

Which solution did I use previously and why did I switch?

I used to be a FileNet and .NET developer. OnBase provides high-value solutions for organizations with much less cost in comparison to other ECM solutions.

What other advice do I have?

They should think of OnBase as a strategic solution that provides great cost-cutting solutions, both directly and indirectly.
Vendor
Director at a financial services firm with 51-200 employees
Jan 24 2017

What is most valuable?

I like the flexibility and its modular nature that allows us to create solutions that meet our business needs. I think of OnBase as a utility player. It’s not built for a specific industry or… more»

How has it helped my organization?

We weren’t big enough or complex enough to purchase a CRM. We used this tool to build pipeline management, sales workflow, and supporting reports.

What needs improvement?

As the system grows in terms of number of modules, features, and functionality, options can be confusing and they can conflict with other options that you enable. Although it is better than it was… more»

What's my experience with pricing, setup cost, and licensing?

It’s very modular. With every incremental implementation, there will probably be additional license fees.

Which solution did I use previously and why did I switch?

We did not have a previous solution. The first company I worked for moved from a paper-based system to imaging. My current company relied on shared drives before this system.

What other advice do I have?

Make sure you have the right kind of person on your team with business knowledge and technical aptitude. Make sure you learn the toolset before you dive into the configuration.

What is Hyland OnBase?

OnBase enterprise content management software combines integrated document management, business process management and records management in a single application. Whether deployed as a hosted or premises-based solution, OnBase allows organizations to automate business processes and reduce the time and cost of performing important business functions through the management and control of content.
Also known as
OnBase
Hyland OnBase customers
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
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