IBM BPM Reviews

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Real User
Managing Director at Couture Consulting
Mar 28 2018

What is most valuable?

The most valuable thing is actually the Analytics, which is actually a little bit not where it should be.

What needs improvement?

I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales... more»
Consultant
IT Systems Engineer Consultant at a insurance company with 1,001-5,000 employees
Mar 21 2018

What is most valuable?

It's really helped our customers learn the process. Before you go into BPM you have to document the process. Working with the different groups that are involved with the process, there was good collaboration so they understand what the... more»

How has it helped my organization?

Right now we're about eight months in, and the processes are long. They can take multiple weeks, so we haven't had a chance to go through a number of those to realize the benefits. But just word of mouth, and talking to people using it,... more»

What needs improvement?

I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution. Other than that, it's meeting our needs with what the requirements were.
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Real User
Lead Architect at a tech services company with 1,001-5,000 employees
Mar 20 2018

What is most valuable?

From an architecture perspective, the thing that we like about it is the ease by which our development teams could pick the tool up. That was cool. The Process Designer is good. We like how we can drag and drop and link the processes up, that... more»

How has it helped my organization?

I'm not sure that it has improved our organization, per se, but the speed to market, delivery of our processes and rules that change constantly, it helps a lot with that. Also, not having to build our own and customize it is another... more»

What needs improvement?

One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the... more»
Real User
Tech Lead at a financial services firm with 1,001-5,000 employees
Mar 20 2018

What is most valuable?

Turnaround time: It is easy to take a requirement, put it in the code, and deploy it. We have used a lot of out-of-the-box reporting on the process performance metrics. We have been able to make suggested changes to staff for this role or... more»

How has it helped my organization?

* Easy to use * Easy to develop * It is transparent to business users because it is mostly picture based modelling. * Easy for people to understand what the application is doing.

What needs improvement?

Some performance stuff around tasks and indexing. We know that there are changes coming in this space. A lot of the management stuff: It is a rather thick stack because you have to have WebSphere skills, IBM BPM skills, and an understanding... more»
Consultant
Enterprise Architect at a tech consulting company with self employed
Mar 23 2018

What do you think of IBM BPM?

Since the blue-washing of Lombardi, IBM has introduced three variations on the core BPM product in order to provide different entry level costs to customers based on the how they intend to use the product suite. These levels are defined as Express Edition Standard Edition Advanced Edition Broadly speaking Express and Standard differ in how the customer is allowed to use the technology where Advanced edition differs in that it allows customers to use WebSphere Process Server (WPS) capabilities which have now been integrated into the technology suite (this includes Integration Designer which is the new WebSphere design too and also Business Spaces) Update: IBM is introducing additional changes to BPM Advanced edition that will result in a further divergence...
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What is IBM BPM?

IBM Business Process Manager is a comprehensive BPM platform giving you visibility and insight to manage business processes. It scales smoothly and easily from an initial project to a full enterprise-wide program harnesses complexity in a simple environment to better meet customer needs.
Also known as
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
IBM BPM customers
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
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