IBM Business Automation Workflow Archived Reviews (More than two years old)

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Graham Wallis
Real User
General Manager at a tech services company with 1,001-5,000 employees
Oct 16 2018

What is most valuable?

IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now. That's something that should have been done a while ago but is something that's a real big game-changer for them. It is the… more »

How has it helped my organization?

As a partner, we do a lot of finance and healthcare industry. We support the entire back office operations for a $111 billion brokerage. Anything from IRA contributions to distributions to money transfers to wires. Anything like that is all done by DBA.

What needs improvement?

The main areas which need improvement are specifically around reporting and analytics. The analytics suite is limited in this regard. I know they're working on something, but it's still a ways away. I'm waiting to see what they come out with on that.

What other advice do I have?

I rate it at nine out of ten. There's always room for improvement. I've used the product for many years now so I appreciate the power of the tool.

What is IBM Business Automation Workflow?

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

Also known as
Business Automation Workflow
IBM Business Automation Workflow customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil

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