SCOM Reviews

3.8 out of 5 stars
 (16)
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6d72496d cce7 4821 976b 7c5793a7a177 avatar?1452547912
Real User
SCOM Senior Engineer at a retailer with 1,001-5,000 employees
Aug 30 2016

What is most valuable?

Its flexibility, the ability to create Management Packs to monitor different programs or devices. No matter what it is you want to monitor or how you want to monitor, it can be done. You may have to create the code using VBScript or... more»

How has it helped my organization?

The company to which I am currently contracted is in the process of creating SNMP Management packages for our network devices. Very steep learning curve but the results are fantastic. Anything that can be accessed via SNMP commands, SCOM can... more»

What needs improvement?

There are always areas that can be improved in any product, but overall SCOM has matured very well over the years and appears to be at the point where only minor improvements need to be made. Since MS sends out updates regularly, these... more»
Da14b8e4 fdde 4b75 aa05 a45e111b9d21 avatar?1456775979
Real User
Programmer Analyst at a leisure / travel company with 1,001-5,000 employees
Jun 28 2016

What is most valuable?

Mature product, strong brand, many customers, Gartner awards Excellent Microsoft server/application monitoring capabilities Fast and consistent UX for system admins Extensive dashboarding capabilities REST API available Excellent technical... more»

How has it helped my organization?

After reviewing alternatives based on our existing needs, we decided against SCOM for the time being.

What needs improvement?

Lacks common network monitoring features found in alternatives. Poor support for non-Microsoft systems at this time. User dashboards require posting to Microsoft SharePoint Server. Very high administrative burden, requires constant... more»
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F926052e 171a 42aa 91cb e6a49e909006 avatar?1454424513
Real User
Senior Officer in IT management systems department at a tech services company with 501-1,000 employees
Aug 31 2016

What is most valuable?

It is easy to deploy and configure, has rich out of the box monitoring capabilities for windows environments, and can be easily extended with base XML and scripting knowledge.

How has it helped my organization?

As any helpful monitoring tool, SCOM improved vision of core problems of the IT environment for the technical support team, helped locate causes faster and consolidated monitoring functions in fewer hands. With some reporting and dashboarding... more»

What needs improvement?

As I see in the SC 2016 roadmap, the product development team understands that main improvements for product should be: cross-platform and network monitoring features including stability and extensibility, wider support of dashboarding and... more»
A8897e20 b722 4c5a ba2c 77f21b0735ca avatar?1453576946
Real User
Advanced Systems Engineer - 3 at a retailer with 1,001-5,000 employees
Jun 23 2016

What is most valuable?

* Agent based monitoring * Agentless monitoring * VSAE * Rules * Monitors * SLA * Server monitoring

How has it helped my organization?

All our environments are automated to automatically install the SCOM agents across different domains which helps us to check the health of the server, to get the server details like IIS, app pools, Performance counters like CPU, Memory, Disk... more»

What needs improvement?

SCOM needs improvement in phasing out the Silverlight based web platform and instead provide web access for all browsers using HTML5 probably. The API and the knowledge base needs to be improved by Microsoft.
0ee4cd9c ac14 4e17 8bf5 d3c8181b275d avatar?1450649993
Real User
Technical Delivery Manager at a tech services company with 1,001-5,000 employees
Jun 24 2016

What is most valuable?

It integrates with your Windows environment seamlessly and provides a lot of visibility on your Windows environment. If you use SCCM as well, it integrates beautifully with it.

What needs improvement?

The interface doesn't provide any graphical view of your topology, you only see a bunch of alerts, monitors, etc. Humans are visual creatures and if you can see at a glance what's going on in your infrastructure, that's added value to me. You can create dashboards to create views of your infrastructure but I feel that this should come out of the box. It... more»
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What is SCOM?

System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.
Also known as
System Center Operations Manager, SCOM 2012
SCOM customers
Dialog Telekom
Vendor 7622 screenshot 1524943927
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