UKG Deployment
We have not encountered any deployment issues.
View full review »We encountered some minor deployment issues with tax balancing, but nothing that delayed the "go live".
View full review »We have encountered a few deployment issues, but that's to be expected.
View full review »Buyer's Guide
UKG
April 2024
Learn what your peers think about UKG. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,599 professionals have used our research since 2012.
We have not encountered any deployment issues. In fact, we had possibly one of the most successful activations that I have ever been through putting an HR/payroll system in place. Our activation consultant went above and beyond to ensure our activation went as smooth as possible. She shared reports with us that assisted immensely with running dual payrolls and comparing one payroll to the other.
View full review »Our activation went extremely well, especially considering we were on a very tight timeline.
View full review »We encountered deployment issues.
View full review »We have not encountered any deployment issues.
View full review »We have not encountered any deployment issues.
View full review »The solution was deployed before I started at the company.
View full review »We encountered nothing out of the ordinary for an implementation.
View full review »We have encountered deployment issues:
- Eight-month delay of implementation
- Items given back to us without any checks, balances and testing
We did not encounter any deployment issues.
View full review »We encountered a few deployment issues, but not many. Some modules or features that we have added have been a bit of an issue, like open enrollment.
View full review »We did encounter deployment issues with the vendor setting up the core.
View full review »We have encountered deployment issues, but nothing too major. We were able to work with Ultimate Support staff through our issues and get our system implemented in a very timely manner.
View full review »BG
Brett Garlick
Director - Human Resource Services at a financial services firm with 1,001-5,000 employees
Deployment was extremely successful. I really like the Ultimate model of in-house deployment staff. It eliminates all the finger pointing created by outsourcing implementation.
View full review »AA
Alexis Alleyne
HRIS Benefits Manager at a consultancy with 501-1,000 employees
Benefits, deductions, and payroll set up issues have hampered the success of deployment. As a result, the software has a poor reputation within organization.
View full review »We encountered deployment issues; opening balances... corrections not handled right but the leadership at Ultimate Software stepped in to ensure we got the support needed to make the corrections. It is important to have a strong and knowledgeable activation team.
View full review »We have encountered deployment issues, but partly due to lack of experience with the implementation specialist.
View full review »We have encountered deployment issues, but I was not the one that implemented it.
View full review »I missed the initial install, but subsequent modules were installed without incident.
View full review »We have not encountered any deployment issues.
View full review »See the comments related to room for improvement. We did encounter deployment issues... The lack of a person on site was a huge negative. A bit more hand-holding for the $80,000 implementation fee would have been of much more value to me.
View full review »As with any implementation, do your homework and be prepared. The implementation team will be ready to advance your solution to production promptly. Engage all appropriate internal teams well in advance of the start of implementation.
View full review »We did encounter deployment issues, but the UltiPeeps helped us.
View full review »Not at all. We have moved from DOS to Windows as well as adding other companies on to the system as we have grown. We actually did a conversion from a mainframe system during 9-11 and we managed to get it all done remotely.
View full review »We have encountered little deployment issues, here and there.
View full review »We did not encounter any deployment issues; complex company and complex needs.
View full review »We did encounter deployment issues. This was out first year using the printing services, and our W-2s were done incorrectly for three of our states. When the W-2Cs were redone, instead of sending to them to us printed out, they contacted us a day before payroll was to be run; stated 2851 copies to be printed by us and sorted and passed out ourselves; and never once offered to refund our money we paid for the services they proved they screwed up on.
The second year we have paid for the 1095Cs and we get errors every time for name discrepancies, but do not seem to get it with our W-2. Why is it not caught before the 1095Cs are filed? It is the only thing I'm unhappy about.
View full review »We had a few bumps in the road, which is to be expected with any large-scale implementation. From the employee perspective, it was largely seamless.
View full review »We did not encounter any major deployment issues, but we also utilized a consultant for the deployment.
View full review »Implementation was a long bumpy process. UltiPro is very customizable which is great once you are implemented, but it makes it difficult to implement out of the box because a lot of work goes into making decisions about how the system will be set up.
View full review »Implementation in 2009-2010 was a bit bumpy due to changes with the UltiPro project team.
View full review »I wasn't employed at the time it was deployed.
View full review »Nothing too much out of the ordinary.
View full review »N/A, deployed before I started.
View full review »No, our implementation team was excellent.
View full review »There are always issues when implementing a new solution, but nothing out of the ordinary.
View full review »We have encountered a few deployment issues, but they have been solved.
View full review »We encountered many deployment issues. Our implementation team had no idea about healthcare and its complexity; would have been nice to have a team that understood healthcare.
View full review »We encountered deployment issues with security.
View full review »We are still deploying it.
View full review »We did not encounter any deployment issues.
View full review »I was not with the company when they deployed it.
View full review »We have not encountered any deployment issues.
View full review »We have encountered deployment issues. At our Chicopee location, we had a bad implementation person.
View full review »Yes at former employer - accommodating requirements by government contractor and Deltek.
View full review »UTM not set up correctly.
View full review »Not known yet, we are about to launch.
View full review »None that I am aware of. Our account manager was able to listen to our needs and determine how much work needed to go in so that we would prepare.
View full review »I was not employed at that time.
View full review »No issues.
View full review »We have not encountered any deployment issues.
View full review »We have not encountered any deployment issues.
View full review »We did have deployment issues. We had employees that were not assigned to the correct states and we are still doing W-2 corrections.
View full review »I did not encounter any issues with deployment.
View full review »I did not deploy it.
View full review »I was secondary in implementation.
View full review »Was not with company during deployment.
View full review »Issues with direct deposit, but that was on our bank's side. Otherwise, smooth.
View full review »Nothing of major note.
View full review »Some implementations take longer than others.
View full review »We have not encountered any deployment issues. The team we had were awesome.
View full review »We have encountered deployment issues; there were some tax entities that were not set up, even though they were in the activation kit.
View full review »We have encountered deployment issues. The setup was not with best practices and we lacked the macro knowledge to know what would have been optimal.
View full review »We did not encounter any deployment issues.
View full review »YES, we have encountered deployment issues. We are actually still having issues since activation five months ago. We have had to reconfigure many aspects of our configuration since our consultant didn't set us up correctly. Our carrier connections are also not complete.
View full review »Our deployment had a lot of issues...but with my few months at the company, I am finding these are self inflicted. They didn't have an HRIS specialist and so every plant kinda picked and chose how they wanted the system to look. Making it a mess and full of junk. We are working on standardizing now and this will improve how the system performs for us.
View full review »We have not yet encountered any deployment issues.
View full review »Yes, our implementation was very fast. There were times we didn't have all of the required information to set up our system correctly which then caused re-work. Security was difficult in that it was all from scratch - no real templates, starting points, best practices. So definitely a learning curve. Integrations are not yet complete so had a lot of issues getting those up and running (still).
View full review »Yes, 2016 benefit enrollments were loaded for 2017. The fix took hours.
View full review »Yes. We had many issues with carrier connection.
View full review »Yes, but I am not a part of the implementation team.
View full review »I did encounter deployment issues.
View full review »We have not encountered any deployment issues.
View full review »We did encounter some deployment issues.
View full review »We did not encounter any critical deployment issues.
View full review »We have encountered deployment issues.
View full review »We have not encountered any deployment issues.
View full review »I wasn't involved with deployment.
View full review »We have encountered deployment issues.
View full review »I did not encounter any issues with deployment.
View full review »We had issues with deployment. Opening balances were not loaded correctly.
View full review »There were issues with deployment. It was poorly launched due to a lack of personnel on our part.
As a longtime customer, we have suffered through the inadequacies of the Onboarding Classic module. There should be a way to expedite conversion at a customer's request.
View full review »We did encounter deployment issues; PTO expressions were a problem.
View full review »There were a few glitches but otherwise, deployment was pretty smooth.
View full review »Implementation was incomplete.
View full review »We have not encountered any deployment issues. We had delays in our implementation; our benefit feeds did not go live until a month and a half after the rest of the system launched.
View full review »We have encountered deployment issues; communication was very poor.
View full review »We have not encountered any deployment issues.
View full review »We have encountered deployment issues; implementation was not a great experience.
View full review »There was poor implementation support form Ultimate.
View full review »Buyer's Guide
UKG
April 2024
Learn what your peers think about UKG. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,599 professionals have used our research since 2012.