UKG Initial Setup

DA
Associate Manager at a educational organization with 201-500 employees

One can deploy the application on any cloud provider, such as Microsoft Azure, AWS, or any other cloud we want. However, in our organization, we always choose a private cloud as the data stored in the cloud is highly important. Our employees are valuable assets to our company, and we must ensure security and take care of the data that is very personal to our employees. The solution's implementation part takes approximately three months. As a pre-sales person, I may not have the technical expertise to provide a detailed explanation of the implementation steps involved. However, to the best of my knowledge, the first step would be to move the data used by the organization from its previous HCM applications to UKG. The second step would involve configuring UKG, which can be considered as the functional part. After that, we would focus on the integrations needed in the solution. Following that, we would conduct UAT, provide Hypercare support, and then the implementation would go live.

It is quite easy to implement UKG, and one company can manage both implementation and AMS support. Therefore, one person can handle both areas. The number of personnel required for the solution's implementation depends on factors such as the number of tickets, user base, and the number of modules in use. If we consider an enterprise with 5,000 or more employees and they wish to support UKG as an application, they would need around five to six people for sure.

View full review »
it_user631419 - PeerSpot reviewer
Works at a manufacturing company with 51-200 employees

It was a very thorough implementation process, enabling us to think through future business needs.

View full review »
it_user633711 - PeerSpot reviewer
Works at a real estate/law firm with 501-1,000 employees

I have been through two implementations and I would have to say that initial setup has improved and is more straightforward now.

View full review »
Buyer's Guide
UKG
March 2024
Learn what your peers think about UKG. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.
it_user631380 - PeerSpot reviewer
Works at a aerospace/defense firm with 1,001-5,000 employees

I was not involved with the initial setup.

View full review »
SG
Sr HRIS Analyst at a real estate/law firm with 201-500 employees

We started our implementation process in May and went live in October of 2020. We had overlapping modules. There were 18 different solutions that we were able to put in UKG. 

We did have a delay on the time entry tool. It was because Ultimate and Kronos merged in October last year, so we didn't go live with the payroll functionality system, which was Kronos, until May of 2021. These two companies were merging, so they had to align their systems. They worked hand-in-hand with us with their hurdles because we were one of the first clients to go live with both systems. It was very successful.

View full review »
SD
Senior Manager IT at a manufacturing company with 10,001+ employees

These implementations are always complex. There is just no other way. So, it was definitely complex. It took us two years.

View full review »
MG
Senior VP at United States Cold Storage, Inc.

Our deployment was complex, but that wasn't because of UKG. We weren't very structured when we implemented the solution, and UKG forced us to become more structured. The deployment took six months, and we had help from a third-party integrator. Five people from our company were involved. 

View full review »
it_user656796 - PeerSpot reviewer
VP Human Resources at Independent Bank

Ultimate has the activation process down to a science. From the time we had our first call with the activation team, they said we should expect about a 90 day (+/-) time frame. We went live in 93 days. And we not only activated the Core HR, payroll and time management, we also activated the recruiting module, benefits admin and performance management modules all within roughly that same time frame.

View full review »
it_user658005 - PeerSpot reviewer
HRIS Payroll Manager at a legal firm with 501-1,000 employees

Our initial setup was straightforward. We had a project plan, with detailed deliverables; each member of the team knew what was expected and when. Any issues that occurred along the way were addressed and resolved in a timely manner.

View full review »
it_user631455 - PeerSpot reviewer
Works at a manufacturing company with 1,001-5,000 employees

Initial setup was straightforward.

View full review »
it_user650355 - PeerSpot reviewer
Senior HR Systems Analyst at a healthcare company with 10,001+ employees

The initial setup was straightforward. There are several defaults you can take in the initial stages to let customers grow into the system easily.

View full review »
it_user633645 - PeerSpot reviewer
Director at a healthcare company with 1,001-5,000 employees
it_user631389 - PeerSpot reviewer
Sr. Director - Payroll & HRIS at a mining and metals company with 1,001-5,000 employees

Initial setup was fairly straightforward. It would have been helpful if we would have had more time to implement & get a better understanding on how all the different parts affected each other.

View full review »
it_user631491 - PeerSpot reviewer
Specialist at a real estate/law firm with 51-200 employees

Initial setup was complex, with things we were promised not being able to implement when doing parallel testing; lots of last-minute curve balls being thrown at us.

View full review »
it_user632904 - PeerSpot reviewer
Manager at a comms service provider with 51-200 employees

Initial setup was straightforward.

View full review »
it_user632385 - PeerSpot reviewer
Director at a healthcare company with 201-500 employees

Initial setup was too complex; an outside vendor set up the core.

View full review »
it_user631401 - PeerSpot reviewer
Works at a mining and metals company with 51-200 employees

Some of the initial setup was straightforward, and other parts were more complex. Overall, it was very easy to work with and set up, and much easier to use once we got the software implemented.

View full review »
BG
Director - Human Resource Services at a financial services firm with 1,001-5,000 employees

The initial setup is very straightforward with the help of Ultimate staff dedicated to the success of the project.

View full review »
AA
HRIS Benefits Manager at a consultancy with 501-1,000 employees

About to implement recruiting...I'll update you prior to year end for 2017.

View full review »
it_user631572 - PeerSpot reviewer
HRIS Manager at a media company with 1,001-5,000 employees

Initial setup was complex. Many times, it felt like it was a do-it-yourself implementation. This goes back to setting clear expectations from the beginning and ensuring the correct people are on the activation team and internal team. Some of our challenges were on both sides.

View full review »
it_user633483 - PeerSpot reviewer
Works at a tech company with 51-200 employees

Initial setup was complex due to having to clean up data and convert it to Ultipro's format.

View full review »
it_user631350 - PeerSpot reviewer
Works at a manufacturing company

I'm not familiar with the initial setup; bad implementation.

View full review »
it_user632481 - PeerSpot reviewer
Manager, People Rewards & Operations at a financial services firm with 1,001-5,000 employees

Wasn't there for it :(

View full review »
it_user664074 - PeerSpot reviewer
Payroll Manager at a energy/utilities company with 501-1,000 employees

The initial setup was straightforward.

View full review »
it_user631386 - PeerSpot reviewer
CHRO at a energy/utilities company with 501-1,000 employees

Initial setup was not complex, but it was more difficult than it needed to be due to not having more of a personal touch.

View full review »
RP
Sr. Systems Engineer at a tech vendor with 1,001-5,000 employees

I was not a part of its deployment.

View full review »
JV
Chief Executive Officer at a manufacturing company with 201-500 employees

The initial setup was not straightforward. It was complex. However, it went well. We had the right people on it.

View full review »
SW
Chief Architect at a insurance company with 501-1,000 employees

It was straightforward. The type of data requested was not unusual or difficult to gather.

View full review »
it_user758076 - PeerSpot reviewer
Senior Payroll Operations Manager at a comms service provider with 1,001-5,000 employees

I have experience implementing Ultipro from a number of different solutions. Ultipro is far and away the leader in SaaS products, especially when a $1M solution is not appropriate. It offers a fully configurable, flexible, integrated solution, with a volume-driven cost point.

View full review »
it_user632910 - PeerSpot reviewer
Director at a legal firm with 501-1,000 employees

Initial setup was complex and we were frustrated because it was so different than the environment from where we came.

View full review »
it_user633630 - PeerSpot reviewer
Director at a healthcare company

lol..complex back in the DOS days, but easier as we went to Windows, asp, .net and now SaaS.

View full review »
it_user631569 - PeerSpot reviewer
Works at a logistics company with 1,001-5,000 employees

Not using all the features.

View full review »
it_user632886 - PeerSpot reviewer
Works at a financial services firm with 51-200 employees

Initial setup was complex. Our implementation manager did not take the time to really learn the ins and outs of our organization, and therefore did not help us do the best setup we could have had. We also received a lot of generic emails that we found out later did not apply to us, and therefore we were frustrated trying to do work that didn't need to be done. We have found that a lot of setup has needed to be corrected when putting in cases for problems that have been arising.

View full review »
it_user632469 - PeerSpot reviewer
Works at a financial services firm with 501-1,000 employees

Initial setup was complex.

View full review »
it_user631563 - PeerSpot reviewer
Human Resources Director at a wellness & fitness company with 501-1,000 employees

It was complex and would have been nice to have more guidance. We didn't always know the right questions to ask, so we didn't always get the right information, but overall was pretty good.

View full review »
it_user632511 - PeerSpot reviewer
Director, Total Rewards and HRIS at a university with 51-200 employees

Initial setup was complex, but manageable.

View full review »
it_user633453 - PeerSpot reviewer
HR Operations Analyst at a real estate/law firm with 501-1,000 employees

It was complex. The implementation team keeps you on track and tells you what you need to do so there is a straightforward path, but implementing was a big task that took a lot of work to complete.

View full review »
it_user632553 - PeerSpot reviewer
Works at a retailer with 5,001-10,000 employees

I was not employed at the time it was set up.

View full review »
it_user632574 - PeerSpot reviewer
Human Capital Management - Proccess & Technology Manager at a financial services firm with 1,001-5,000 employees

A little complex due to the nature of our company as well has the multiple ways to accomplish the same objective in UltiPro.

View full review »
it_user632895 - PeerSpot reviewer
HRIS Coordinator at a real estate/law firm with 5,001-10,000 employees

It was pretty straight forward.

View full review »
it_user656580 - PeerSpot reviewer
Web Designer at a retailer with 1,001-5,000 employees

No initial setup is straightforward, when moving from one system to another. There is a lot of mapping and back and forth around ensuring what you are doing makes sense.

View full review »
it_user758079 - PeerSpot reviewer
HRIS Services Manager at a wholesaler/distributor with 5,001-10,000 employees

Initial setup was very dependent on what system you were coming from, your previous structure/setup and the expert level of consultants that were used. Our setup was complex as we had to rethink all of the company structure, accounting setup, and process steps. We did hit our go-live date with no check errors from day one.

View full review »
it_user633696 - PeerSpot reviewer
Works at a tech company with 51-200 employees

Since it was my first time with UTM, but with previous experience using Core HR Payroll, the setup and learning was not that difficult.

View full review »
it_user632982 - PeerSpot reviewer
Works at a tech company with 51-200 employees

Initial setup was complex because the team we have did not have healthcare experience.

View full review »
it_user632940 - PeerSpot reviewer
Works at a financial services firm with 201-500 employees

Initial setup was complex.

View full review »
it_user632916 - PeerSpot reviewer
HR at a tech vendor with 201-500 employees

Initial setup feels complex at the moment.

View full review »
it_user632607 - PeerSpot reviewer
Analyst at a tech company with 51-200 employees

Initial setup was straightforward.

View full review »
it_user631335 - PeerSpot reviewer
Works at a manufacturing company with 1,001-5,000 employees

Initial setup was complex understanding what we will need.

View full review »
it_user632829 - PeerSpot reviewer
Managing Director, Employee Services at a transportation company

Much longer answer than I have time for.

View full review »
it_user632451 - PeerSpot reviewer
CFO at a healthcare company with 501-1,000 employees

A lot to implement at once.

View full review »
it_user632967 - PeerSpot reviewer
Payroll Manager at a hospitality company with 1,001-5,000 employees

It was straightforward, but we took a while to ensure that the platform would serve our organization the right way.

View full review »
it_user631518 - PeerSpot reviewer
Benefits Manager at a manufacturing company with 1,001-5,000 employees

Straightforward.

View full review »
it_user631332 - PeerSpot reviewer
Manager Human Resources at a non-tech company with 501-1,000 employees

Initial setup was very straightforward. Our consultants were knowledgeable and easy to work with.

View full review »
it_user632301 - PeerSpot reviewer
HRIS Analyst at a construction company with 1,001-5,000 employees

Straight orward if you have a general understand of the offering. I would suggest for new implementations diving more into the functions of the organization and tying specific function of Ultipro to a problem so that the benefit of the investment can be seen faster.

View full review »
it_user633504 - PeerSpot reviewer
Works at a engineering company

The setup was pretty straightforward.

View full review »
it_user633507 - PeerSpot reviewer
Works at a logistics company with 201-500 employees

The setup was somewhat complex. There seemed to have been a few bumps in the road to get things set up in the correct way.

View full review »
it_user632505 - PeerSpot reviewer
Works at a tech company with 51-200 employees

I wasn't with the company at the time of initial setup.

View full review »
it_user632532 - PeerSpot reviewer
Assistant Director, Compensation & Benefits at a recruiting/HR firm

I think they had difficulty with best practice soutions.

View full review »
it_user633657 - PeerSpot reviewer
Senior Director at a comms service provider with 1,001-5,000 employees

Very straightforward.

View full review »
it_user632832 - PeerSpot reviewer
Executive Vice President and Head of Human Resources at a financial services firm

Fairly straightforward though some details were not identified.

View full review »
it_user632454 - PeerSpot reviewer
Senior Payroll Analyst at a non-tech company

Straitforward, but we had a lot of data cleanup that made it complex.

View full review »
it_user632442 - PeerSpot reviewer
Sr. Manager, HRIS Implementations (Practice Lead) at a financial services firm with 501-1,000 employees

Straightforward.

View full review »
it_user632439 - PeerSpot reviewer
Human Resources Manager at a healthcare company with 501-1,000 employees

Some were complex others were not.

View full review »
it_user631545 - PeerSpot reviewer
Director of Human Resources at BNBuilders at a construction company with 501-1,000 employees

Straightforward.

View full review »
it_user631461 - PeerSpot reviewer
Human Resource Assistant Manager at a non-tech company

Initial setup was complex, but it was mostly because of our company's rules.

View full review »
it_user631311 - PeerSpot reviewer
Senior Payroll Specialist at a manufacturing company with 501-1,000 employees

Initial setup was complex; multiple FEINs and also rules for different companies; also, multiple changes to earnings/deduction codes from the previous provider and changes to pay cycles.

View full review »
it_user633843 - PeerSpot reviewer
Director at a tech company with 51-200 employees

Initial setup was complex due to our multitude of locations, service types and union. There have been dramatic changes in how implementation is now done.

Initial setup of recruitment and onboarding were straightforward and flawless.

View full review »
it_user632565 - PeerSpot reviewer
Specialist at a retailer with 1,001-5,000 employees

I do not know whether initial setup was straightforward or complex.

View full review »
it_user631353 - PeerSpot reviewer
Works at a financial services firm with 501-1,000 employees

Initial setup was complex in the way we manually imported all our data and were reevaluating our processes.

View full review »
it_user633717 - PeerSpot reviewer
-- at a tech company with 51-200 employees

I wasn't a part of the initial set up.

View full review »
it_user633708 - PeerSpot reviewer
Payroll Administrator at a healthcare company with 1,001-5,000 employees

Initial setup is straightforward.

View full review »
it_user631467 - PeerSpot reviewer
Benefits, Compensation & HR Systems Supervisor at a consumer goods company with 1,001-5,000 employees

Pretty complex, in my opinion - very different from other implementations I've gone through. Filling out the ACT form ourselves but really knowing how it all fit together in the end was a challenge.

View full review »
it_user632286 - PeerSpot reviewer
Human Resources at a consumer goods company with 501-1,000 employees

Complex. Getting the data and carriers to connect.

View full review »
it_user631464 - PeerSpot reviewer
HR Specialist at a manufacturing company with 501-1,000 employees

I believe it was complex. The Team had a tight deadline and spent a large amount of their time pushing to hit these deadlines.

View full review »
it_user631299 - PeerSpot reviewer
Benefits Administrator at a engineering company with 501-1,000 employees

Initial setup was complex. I think there were several areas that could have worked more efficiently.

View full review »
it_user632985 - PeerSpot reviewer
Works at a tech company with 51-200 employees

I did not participate in the setup.

View full review »
it_user632883 - PeerSpot reviewer
Works at a tech company with 51-200 employees

Initial setup went OK.

View full review »
it_user631443 - PeerSpot reviewer
Accountant at a tech company with 51-200 employees

Initial setup was complex.

View full review »
it_user632529 - PeerSpot reviewer
Sr Retirement Plans Specialist at a mining and metals company with 1,001-5,000 employees

Initial setup was complex for our 401k.

View full review »
it_user633738 - PeerSpot reviewer
Works at a tech company with 51-200 employees

I wasn't involved in the initial setup.

View full review »
it_user633693 - PeerSpot reviewer
Works at a tech company with 51-200 employees

Initial setup was straightforward and complex.

View full review »
it_user633603 - PeerSpot reviewer
Director at a tech company with 51-200 employees

The initial setup was somewhat complex.

View full review »
it_user633597 - PeerSpot reviewer
Works at a tech company with 51-200 employees

From my perspective, the setup was complex. There wasn't much insight on what needed to be done.

View full review »
it_user633498 - PeerSpot reviewer
Works at a tech company with 51-200 employees

I was not with the company at that time.

View full review »
it_user632865 - PeerSpot reviewer
Works at a tech company with 51-200 employees

Initial setup was complex; the previous payroll clerk set it up.

View full review »
it_user631542 - PeerSpot reviewer
Works at a tech company with 51-200 employees

Initial setup was complex.

View full review »
it_user631431 - PeerSpot reviewer
Works at a tech company with 51-200 employees

Initial setup was a bit complex, as our project plan was not accurate and information needed to move forward was not provided in a timely manner.

View full review »
it_user631425 - PeerSpot reviewer
Works at a non-profit with 201-500 employees

Initial setup was complex; the information was not clear.

View full review »
it_user631383 - PeerSpot reviewer
HRIS Manager at a tech vendor with 1,001-5,000 employees

Initial setup was complex; not enough consulting on best practices.

View full review »
it_user633456 - PeerSpot reviewer
Works at a tech company with 51-200 employees

Initial setup was complex. Too many times, you need to recheck items; sent information over and had to redo the same spreadsheets.

View full review »
it_user633501 - PeerSpot reviewer
Works at a tech company with 51-200 employees

I was not there for the setup. However, according to legend, a payroll administrator was accountable for the implementation. I am still digging out.

View full review »
it_user633459 - PeerSpot reviewer
Specialist at a tech company with 51-200 employees

Initial setup was very complex.

View full review »
Buyer's Guide
UKG
March 2024
Learn what your peers think about UKG. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.