Have A Question About Salesforce Automation?

Our experts can help. 279,296 professionals have used our research on 6,309 solutions.

Have A Question About Salesforce Automation?

Our experts can help. 279,296 professionals have used our research on 6,309 solutions.
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Salesforce Automation Reviews

Read top reviews of Salesforce Automation solutions from the IT Central Station community:
Your trust is our top concern, so companies can't alter or remove reviews.
Consultant
Functional Consultant at a tech services company with 1,001-5,000 employees
Mar 19 2017

What is most valuable?

Some valuable features of this product are P2P and O2C processes, inventory management, fixed asset management, project management, CRM, reports and customization. If you take any industry, the base line for business is procurement and sales.... more»

How has it helped my organization?

As a NetSuite functional consultant, I can see how this product is getting evolved with each version release. When we implement NetSuite to the organization, it automates the business to a large extent with minimum human interference. For... more»

What needs improvement?

NetSuite is still made for small/medium enterprises and needs to focus on bigger organizations, i.e., the Enterprise Edition. NetSuite also needs to provide better budget allocation in order to achieve control over the fund distribution in... more»
Reseller
Netsuite ERP Consultant at a tech services company with 51-200 employees
Mar 09 2017

What is most valuable?

The flexibility: In comparison to other products I've used, it is completely scalable. It would be suitable for a few users to hundreds. If, for example, you want to renumber your chart of accounts, you just renumber it. If a supplier changes... more»

How has it helped my organization?

Companies where I implemented the solution commented as follows: Found it easier to plan Viewing the current status of the business in real time with the dashboard facility Generally speeds up the accounting function with less errors

What needs improvement?

the functionality as far as I can see is really good. It's modern and really configurable - and even customisations that in other systems I've worked on would take months takes days - sometimes hours - so on the whole, it is a very good... more»

Have A Question About Salesforce Automation?

Our experts can help. 279,296 professionals have used our research on 6,309 solutions.
Real User
Salesforce certified system admin at a cloud provider with 51-200 employees
Aug 03 2017

What is most valuable?

Multiple editions available and all cloud based. Have recently began working with the new interface called Lightning and feel that its a great improvement to the "classic" version.

How has it helped my organization?

* The entire organisation is now on the same page, with one source of truth. * Forced people to become compliant in reporting and updates - if its not in Salesforce it did not happen. * No more "versionitis", data, reports all in once central... more»

What needs improvement?

The only time I have ever been upset with Salesforce was when I failed my certification exam. I thought to myself "Why do they make the exam so hard ? Why is the training so expensive ?" Now that I have passed I am grateful that it was a... more»
Real User
Chief Operating Officer at a tech services company with 1-10 employees
Mar 10 2017

What is most valuable?

Financial tools and inventory management allow scalability to high volume multi-channel orders and fulfillment.

How has it helped my organization?

As a consultant/implementer, we track all projects and financial tasks. We use NetSuite tools to handle a multi channel, high volume order environment providing insight and profitability by channel and product velocity and profitability.

What needs improvement?

The CRM module just does the basics. I’ve worked with CRM tools for over 15 years, rolling out Siebel and Oracle as a sales manager and as an IT leader. I now deploy NetSuite ERP and eCommerce. I’ve worked with the SFDC folks in extensive... more»
Real User
Sales Operations Manager at a financial services firm with 51-200 employees
Aug 24 2017

What is most valuable?

The ability to easily change layouts, create customized fields and customized reports makes my job so much easier. Adding company hierarchy makes it easy for our sales people to identify subsidiaries of existing customers. The Salesforce... more»

How has it helped my organization?

Adding customized drop-down fields and check boxes limits the amount of admin time that our sales people have to spend to keep their accounts up to date. Using Salesforce for Outlook enables our sales group to easily add emails sent and... more»

What needs improvement?

I'd like to have the ability to change default values on certain fields such as the “Related To” field on the Task and Event pages.
Real User
NetSuite SuiteScript Developer/Boomi AtomSphere Developer at a tech vendor
Dec 10 2017

What is most valuable?

The top three most valuable features for me are: * manufacturing routing * inventory management * SuiteScript. The functionality of these three features provides my team and me the ability to customize NetSuite for the craft beverage... more»

How has it helped my organization?

NetSuite allows quick modifications of entry forms, standard processes, and end result data. The ability to make modifications to the core system allows us to offer our clients more meaningful operational processes and reporting abilities.

What needs improvement?

As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways. The core data processing works great but when clients want to process data in custom ways, a limitation exists... more»
Real User
Senior Director Contents Integration at a integrator with 201-500 employees
Feb 22 2017

What is most valuable?

Role-based workflow and user interface & dashboard were the most impressive features. Especially for a cloud SaaS ERP system environment, from the perspective of the end user, as they may only be interested in the ERP business domain and functionality, the role-based user interface design and dashboard makes the end user feel that the system is addressing... more»

What needs improvement?

To exponentially increase revenue of cloud ERP SW, human intervention could be minimized, and there might be certain ways of optimizing the method of selecting & configuring apps by the end user. It has been well addressed that especially on the area of complex business process like ERP, there still are areas which needs consulting service from experts. The... more»
Real User
Netsuite Specialist at a recreational facilities and services company with 5,001-10,000 employees
May 21 2017

What is most valuable?

It’s a complete ERP Solution.

How has it helped my organization?

I really like the CRM module of NetSuite that gives a 360-degree customer view. Its CRM module is very much customized out-of-the-box as per most of the companies.

What needs improvement?

I would like to see improvement around the Revenue Recognition module. Right now, several templates are there, but they are either too complicated, or they are difficult to configure, from a company finance perspective. In addition, I would... more»
Consultant
NetSuite Consultant at a tech services company with 501-1,000 employees
Mar 26 2017

What do you think of NetSuite ERP?

Valuable Features Ease of use out-of-the-box Customizability Cloud based Real time visibility Single system • Room for Improvement There are still some bugs in some of the modules. Sometimes the system shows unexpected behavior. I’d love to see quicker fixes and fewer bugs. • Use of Solution I’ve been an implementation consultant for this software for a little more than three years. • Stability Issues There weren't really any stability issues. NetSuite claims and provides 99.9% uptime. • Scalability Issues There were no scalability issues. This is the best scalable ERP solution I've seen. • Customer Service and Technical Support Overall, the technical support is pretty good. In almost all cases, even if they’re unable to resolve the issue, they do give you...
Real User
Sales manager at a construction company
Jul 31 2017

What is most valuable?

This is very flexible product. I can tune many of its features for our company. Also, it integrates almost all needed tools for a small company, like ours. I like its powerful dashboard and third-party integration tools. In different tabs, you can track accounts, leads, and opportunities with one click. Also, I love their PRM system for communicating with... more»

What needs improvement?

Salesforce is more expensive than other CRM services. It also has fewer features than many others competitors. Each of these reasons is not a big deal, but they forced us to eventually find another solution.
Consultant
Functional Consultant at a manufacturing company with 1,001-5,000 employees
Nov 02 2017

What do you think of Salesforce Sales Cloud?

Valuable Features The Sales Cloud platform The Service Cloud platform • Improvements to My Organization It has touched every spectrum of our organization regardless of the roles the various department plays. Every department contributes to the revenue numbers through the use of this tool. • Room for Improvement Improving reports/dashboards is needed. It is quite good, but taking it up a notch would be beneficial for the whole team. • Use of Solution I have used it since 2009, so six years. • Deployment Issues There have been no issues with the deployment. • Stability Issues There have been no issues with the stability. • Scalability Issues It has scaled well and every department in our organization uses it. Start small, then leverage it to the whole...
Real User
Software Engineer at a tech services company with 501-1,000 employees
Mar 08 2017

What do you think of NetSuite ERP?

Valuable Features It is a cloud-based ERP tool with minimal downtime. It can be accessed from anywhere in the world. • Improvements to My Organization It provides support for consolidated reporting from multiple subsidiaries in different countries. • Room for Improvement The NetSuite fixed asset module needs to be worked on. • Use of Solution I have been using this solution since October, 2014. • Stability Issues There were no stability issues. • Scalability Issues There are no scalability issues since the modules are constantly updated. • Customer Service and Technical Support The technical support is excellent. • Previous Solutions We were previously using QuickBooks. Since it was not scalable for multiple subsidiaries, we switched to NetSuite. ...
Consultant
Consultant / Cloud CRM and ERP solution provider at a tech services company with 51-200 employees
Mar 05 2017

What do you think of NetSuite ERP?

Valuable Features The reporting feature is the most valuable because it is very flexible. It is easy to retrieve any data via a saved search. Compared to other ERP systems, Oracle NetSuite demarks the reporting capabilities via its flexible reporting tool. • Improvements to My Organization It is an integrated system that helps us streamline the business processes. • Room for Improvement The manufacturing aspect needs to improve. • Stability Issues There were no stability issues. • Scalability Issues There were no scalability issues. • Customer Service and Technical Support The technical support is very good. • Previous Solutions Oracle NetSuite is the best cloud-based solution. • Initial Setup The setup was straightforward. The Oracle help center...
Real User
Business Analyst at a tech services company with 51-200 employees
Mar 08 2017

What do you think of NetSuite ERP?

Valuable Features The system notes give me information of who changed what. • Improvements to My Organization We are an implementation partner of NetSuite and we don’t use the product ourselves. • Room for Improvement The user interface could be improved. The latest technology can be used to improve the list view of records and load pages faster on a browser. This will make the search faster. It needs better POS features. It’s a point-of-sale system, implemented for retail business. • Use of Solution I have used NetSuite ERP for three years. • Stability Issues We have not really had any stability issues. • Scalability Issues We have had scalability issues. • Customer Service and Technical Support I would give technical support a rating of 2.5/5. •...
Vendor
‎Senior Account Executive at a tech vendor
Feb 27 2018

What do you think of Salesforce Sales Cloud?

Primary Use Case Business development Account management Sales governance Lead management Forecasting Onboarding new reps  • Improvements to My Organization Predictive sales data Account/territory governance Lead management Marketing/sales synergy  • Valuable Features It has custom fields and custom reports which can align to our business objectives and marketing focus.  • Room for Improvement Auto clean for duplicate leads, accounts, and contacts needs improving.  When importing from other apps, it gets messy.  • Use of Solution More than five years.

Have A Question About Salesforce Automation?

Our experts can help. 279,296 professionals have used our research on 6,309 solutions.
1,502
Business Analyst
In pursuit of my dreams after the learnings from the lows of my life. After discontinuing my studies in engineering college, I pursued my graduation in Commerce with Computer Applications. I stayed in a very remote area/village for three years while my graduation and worked as a teacher and... more>>
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1,450
Independent Consultant
Specialties: Technology for non-profits Salesforce Managing software development teams Integrating software development teams sales and support Establishing systems, sorting out complex problems and identifying solutions Working with customers to solve problems more>>
582
Managing Director
Colin is a dynamic business leader who is passionate about cloud computing, an industry he has been involved with for over 10 years. His entrepreneurial spirit has seen him build a successful business, specialising in Salesforce.com CRM professional services and Force.com applications... more>>
Reviewed Salesforce Sales Cloud: We find the email to case functionality helps...
1,036
Principal Oracle CX Cloud Consultant
Certified in, > Oracle Fusion CRM: Sales 2014 Certified Implementation Specialist > Oracle RightNow CX Cloud Service 2012 Certified Implementation Specialist - Working extensively on Oracle CX Cloud Projects - 10.3+ Years of total experience including Production, Marketing and... more>>
938
I am a positive and goal oriented young professional with extensive experience in project management, business analysis, CRM systems and project management in the intersection between strategy and technology. I currently lead the Salesforce.com and Social CRM Advisory team in Capgemini Norway.... more>>
Reviewed Salesforce Sales Cloud: Can Salesforce replace your corporate intranet?
470
My name is Frazer Lewis and my company specialises in helping businesses in London and the South-East to operate more effectively using a combination of business process improvement and the Salesforce CRM system. We focus on understanding your business workflows, identifying ways to make... more>>
1,836
World-class sales executive with 10+ years of sales success in technology (systems integrating sales of cameras) including software sales (SaaS - increasing monthly new business revenue by integrating sales), and telecom (successfully sold in leading provider of wireless communications) applying... more>>
4,343
POPULAR
Because I believe processes and systems grease the engine that creates business prosperity, I founded AllianceTek in 2004 after playing a leading role in technology development at several financial institutions, such as Advanta and Bisys. The inspiration for AllianceTek came when I discovered... more>>
Reviewed Salesforce Sales Cloud: 5 Rules for Getting the Most Out of SalesForce

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