3CX Review

We can take calls on mobiles and dial from Outlook, Gmail, etc.


Valuable Features

Excellent Windows based PBX constantly updated with new features and great support.

Improvements to My Organization

We can take calls on mobiles and dial from Outlook, Gmail, etc. time saving.
We have got business leads from professional on hold adverts we have created.


Room for Improvement

Not really much to dislike. the product is solid but you do need to keep your windows server updated.

Deployment Issues

We've had no issues with deployment.

Stability Issues

We've had no issues with stability.

Scalability Issues

We've had no issues with scalability.

Customer Service and Technical Support

The on hold music options could be better but they have improved it in the last version. There is now the option to change the queue on hold music and have different audio per call or per day so we can add different announcements/adverts on each call.

Which version of this solution are you currently using?

14
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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