Valuable Features
The features which are most valuable to us are its powerful search, edit in browser, social features.
Improvements to My Organization
It’s a single entry point to all internal systems with integrated security: no password management issues as with disparate products. All functionality is available from anywhere in the world with a web browser, so everyone is always connected.
Use of Solution
I have been using the solution for 2 years.
Deployment Issues
No
Stability Issues
No
Scalability Issues
No
Customer Service and Technical Support
Customer Service: Customer service is very good.Technical Support: Technical support is very good.
Initial Setup
Straightforward but user profiles take some time to set up.
Implementation Team
We implemented in-house.
ROI
Being able to drop all the cloud service subscriptions saves a lot: the amount depends on how many of those services can be replaced.
Other Solutions Considered
If you’re on corporate Active Directory then there are no real competitors.
Other Advice
Read the planning documentation: running the installer without planning has some disadvantages for auditing, for example.