SharePoint Review

The document repository features are a distinguishing point compared to a file server.


What is most valuable?

Easy management of content and portal and the document repository features are a distinguishing point compared to a file server.

How has it helped my organization?

We use a document library with custom attributes and simple approval workflow. Some program enhancements with .NET enables the Quality Control department to distribute files to an extranet portal after senior Quality Control staff approval. Thousands of documents have been distributed in this way in the past years. This approval flow replaces ordinary emails with much clearer tracking of the workflow process.

What needs improvement?

Notification templates should be editable without coding. Also, summary notifications should be customizable too.

For how long have I used the solution?

I’ve been using SharePoint for nine years.

What do I think about the stability of the solution?

When the number of documents in a library grows too high, there will be performance issues. There is no easy way to archive files uploaded to SharePoint unless you have extra budget to get 3rd party solutions like AvePoint.

What do I think about the scalability of the solution?

Scalability is not a problem as long as you can virtualize the SharePoint server farm. Hardware speed acceleration could overcome the software limitation. In my case, one front-end server served 700 users.

How is customer service and technical support?

Technical support is done by our vendor, not directly from Microsoft. My vendor was good on supporting SharePoint.

Which solutions did we use previously?

We did not have a previous solution.

How was the initial setup?

The setup wizard helps you with the install. It is straightforward and easy.

What's my experience with pricing, setup cost, and licensing?

Pricing on the server itself is acceptable, but CAL licenses could be an issue if you are not an Enterprise Agreement subscriber, or you are opening SharePoint 2007 to external users. With the new license model on SharePoint online, the issue here is not applicable.

Which other solutions did I evaluate?

We evaluated Documentum.

What other advice do I have?

I don't think anybody nowadays should deploy SharePoint 2007. However, the SharePoint online that comes with Office 365 is worth a look. But beware of sizing as the fee is charged by data size and processing resources that would affect your SharePoint online response time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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