SharePoint Review

It's pretty easy to scale services when you require more performance.

What is most valuable?

SharePoint is the ideal platform in the collaboration scenario where is quite easy to set up document repositories with appropriate permissions with just few mouse clicks.

In a publishing/internet scenario, it has a powerful publishing infrastructure that allows editors to publish contents with predefined layouts in a quick and easy way, with features like scheduled publish and unpublish, caching for page load performance and multilingual site support.

The search capabilities empower the company to create new kinds of applications that in the past used to be implemented with a web/database application and now can be realized using SharePoint lists and libraries as a backend.

How has it helped my organization?

It helped us particularly with document digitalization, both from a repository standpoint and from a project documentation sharing and co-authoring perspective, with great integration with the MS Office suite.

It also helped us manage simple processes that used to be carried out through email and now are centralized in a single spot.

What needs improvement?

It would be nice if the platform made it easier to implement a complete document management process (digitalization, OCR, protocols, etc.) without the need to integrate software from different vendors.

For how long have I used the solution?

I’ve been using SharePoint for six years, including previous versions.

What do I think about the stability of the solution?

We have not really had stability issues, particularly in the 2013 version.

What do I think about the scalability of the solution?

Once the guidelines and the hardware requirements are fulfilled, the performance result is in line with expectations. Beyond that, SharePoint 2013 has been created with scalability in mind, with all services deployable on an on-demand basis, independently, even on a dedicated machine. In addition, is pretty easy to scale services when you require more performance.

How is customer service and technical support?

Fortunately, we did not encounter major issues, but support has been generally good.

Which solutions did we use previously?

I did not use a previous solution.

How was the initial setup?

We used a consultancy company to set up the environment and everything has been deployed within the estimated time frame. The seamless integration with Active Directory made it easy to provide access to all company users.

What's my experience with pricing, setup cost, and licensing?

Pricing is in line with other enterprise products. For a small company, the cloud version might be more suitable from a licensing cost standpoint. Bigger companies should take a decision based on the size of the IT department and the number of users involved, which can make an on-premises solution more convenient.

Which other solutions did I evaluate?

We thought about an open source solution, but the features and the support provided wasn’t sufficient to satisfy our organization’s needs.

What other advice do I have?

Like other products similar to this, it is very important to pay attention to employee’s training regarding the use of the platform. They should be prepared for the change. Otherwise, they would be tempted to reject it without evaluating properly the advantages.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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