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Box Review
Sharing and collaborating across files and folders has been a game changer.


Valuable Features

Sharing and collaborating across files and folders has been a massive game changer. Also the ability to set Metadata around our content is amazing!

Improvements to My Organization

We've realized that instead of a process taking months, such as the verification of a file, it now takes a matter of days or in some cases just hours!

Room for Improvement

I would love to see the ability to invite collaborators extended to a file level, not just the folder level.

Use of Solution

Since 2013

Deployment Issues

No, the Box staff helped answer all manner of questions!

Stability Issues

None, very stable.

Scalability Issues

It is easily scalable, we started with a few users and worked our way up. Only minor changes to our folder structures was needed.

Customer Service and Technical Support

Customer Service:

I love the staff at Box, they are ALWAYS helpful and able to provide personal support and help.

Technical Support:

Very efficient and quick

Previous Solutions

We were using Sharepoint- what a disaster!

Initial Setup

Very straightforward and well let out by the staff at Box.

Implementation Team

We did it all internally, it was a lot of work but it was all we had available at the time.

ROI

Our main ROI surrounds time, we have reduced turn around times drastically.

Pricing, Setup Cost and Licensing

The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get.

Other Solutions Considered

A few others, but none met the business need we had.

Other Advice

Box is worth is, change is always uncomfortable but our staff love Box!

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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