The inventory management is, and also the alerts that let me know when printers are running low on ink.
Spiceworks ReviewI've found inventory management to be valuable in tracking serial numbers of machines on our network, but everything on a Mac network must be manually entered.
Valuable Features
Improvements to My Organization
Instead of keeping track in a spreadsheet of serial numbers, what software is on what machine, and what machines we have, I let Spiceworks scan our network and figure it out for me.
Room for Improvement
Mac networking needs improving, as everything has to be manually entered in a Mac environment.
Use of Solution
I've used for five years at three different companies.
Deployment Issues
No issues encountered.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
It's excellent.
Technical Support:It's excellent.
Previous Solutions
No other options were evaluated as it is one of the only 100% free solutions.
Initial Setup
It's very easy and has a great community.
ROI
Since it's free, and only takes about two hours to setup, it's got a 100% ROI.
Pricing, Setup Cost and Licensing
It's completely free.
Other Solutions Considered
I've not used any other solutions. I used it at the first tech company I worked for, and brought it with me to the new company I work for.
Other Advice
It's the only way to go as far as inventory systems go.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jul 11 2015
Author
it_user278463
Real User
System Administrator/Technology Coordinator at a non-tech company with 501-1,000 employees
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