CA APM Valuable Features

SeniorTe4977
Senior Technology Officer at BMO Financial
The first line of defense; we know we have a problem. We never knew we had a problem until we got calls into the call center saying, we have this coming up from the customers. Before, the customers would pick up the phone and give a call to our call centers. Now, we know we have a problem, because there is a primary layer of alerting or metrics monitoring put in place, that is the good part. View full review »
Delbert Larsen
Senior Admin at Northwestern Mutual
Some of the dynamic representation of the application layer. Some of the things that are starting to be interesting is being able to pull in and merge the infrastructure and application data. I am hopeful that it will work as intended. View full review »
SeniorITbd1c
Senior IT Manager at a energy/utilities company with 1,001-5,000 employees
The ability to have anything we want scripted feeding in there, and to add to it fairly quickly. So if we do see something that we need to change or monitor, we need to add something, we're able to get those in pretty quickly. For example, finding something that's not performing well on one of our applications. We had one not too long ago where we simply didn't have a threshold on something, something we hadn't seen before. We found it, and then were able to get in and put something in pretty quickly. So now we're prepared for that situation in the future. View full review »
Find out what your peers are saying about CA (A Broadcom Company), Dynatrace, AppDynamics and others in Application Performance Management (APM). Updated: September 2019.
366,486 professionals have used our research since 2012.
Hui Wang
Technical Service Owner for Monitoring at BCBS of NC
The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but not good overall, including the mainframe. View full review »
Mahendra Shetty
Systems Engineer at a tech services company with 10,001+ employees
In terms of end user experience, it is very useful. We use it to organize our client requirements, for example: * How many users utilize the vertical URL and what are their experiences? * How good is the response rate? * How many errors are the users receiving? * What errors do they get? * What screens are being displayed? Are they receiving, "Page Not Found" or "Error 404"? We receive good transactions from it with good graphs, as well, documenting the activities of total visitors on the site. We can pull the reports and provide them to the client, as required. In terms of application performance, we are able to identify the memory leaks within applications. We have been able to identify how an application is behaving in terms of a custom method of classes and how well the response is being solved. We can find the KPIs of the application along with its performance indicators. The custom classes, suchs as hybrid net performance, we are able to identify and fix, accordingly. The solution is proactive. We can monitor how the application is connecting to the database and what queries are being requested, then how well those are being respond to by the solution. Users no longer need to depend upon the console for a compatible Java version. Now, users can directly learn the version, perform all their actions, and see all of those performance-related issues. View full review »
DanielAddo
Performance Engineer at Lowe's Companies
CA APM makes our customers very happy with one of its most important features. It has a random transaction trace which gives our customers the ability to look at how their transaction performs: The average response time of their transactions with the application which runs those transactions. It helps them understand whether the application is taking long to run, whether any transaction takes longer than expected to run, or if it is running within an optimal time for that particular application. It is very helpful, because they are able to figure this out with the help of the tool. That is one of the major things. Another thing that I can think of right off the top of my head is the customer experience part which comes with it. We do a lot of transactions. It is a retail company, so customer experience is very important. As far as our data moves from point to point, it is very important for us. This is why is the application is very helpful. View full review »
SolutionEng112
Solution Engineer at a tech company with 501-1,000 employees
* The ability to see which component is problematic. * If they are meeting SLAs before it gets to production impacting customers. View full review »
Shivakumar Gutte
Senior Manager at a tech services company with 10,001+ employees
For me, the most valuable feature is being able to check memory patterns. We check them when we do load testing or soak testing to see if there are any memory leaks. View full review »
RichardJones
Technical Advisor at a healthcare company with 1,001-5,000 employees
Our ability to know how our application is performing in real-time. View full review »
Manish A. Parikh
ESM Engineer at a tech company with 10,001+ employees
Deep Dive and Transaction Analysis Triage capability. The AppMap feature is very very helpful in visualizing. Also ACC is a huge help with agent maintenance/management (life cycle). View full review »
Infrastr3a62
Infrastructure Analyst at a energy/utilities company with 1,001-5,000 employees
The dashboards. View full review »
ITLeadere3b9
IT Leader at a financial services firm with 10,001+ employees
The way these tools show the information is very useful. this is a tool that records information from Java and .NET applications, and obtain information about how many times an method has been call in a period of time (usually 30 sec), how many times respond in this span of time or is delayed or stall. Usually you can map the java / .NET method to some type of transaction, so the graphic shows how the transaction is working (or not working) then you can establish a base line and alerts when the behavior is not that is expected. The graphic display that shows the variables in the time is very intuitive and almost everyone is able to obtain useful information. You can add other standard monitors like SNMP or even personalized monitors that are integrated with the platform. the platform itself is easily integrated whit the manager of manager (CA Spectrum or others) or even you can access the database with affect the tool behavior. We have been integrating the tool with splunk in a way to obtain deep correlation. View full review »
it_user334821
Technical Consultant at a tech services company with 51-200 employees
* Root Cause Analysis. For example, I have an application in my environment and it suddenly it goes down. I then need to find out which team to consult and whose fault it is: coding, database, network, or something else. No one is ready to accept that it is their fault, leading to the blame game. As a result, it takes me a lot of time to identify the right person, assuming I can find the right team. Then, identifying the root cause of the issue and resolving it will take more time, leading to loss of business. CA APM, however, easily updates the exact location of the error, which not only saves time but effort as well. * CA APM not only does root cause analysis, but it is smart enough to proactively identify an issue that could happen and advise me to do something to prevent it. * Over time there have been positive changes. For example, it now has automatic investigation, through the use of AI. CA APM has the advantage that we can create plug-ins. We can do whatever we want to do. It's like a Linux machine. Whatever you want to do you can, by scripting. That kind of customization is not available in Dynatrace or AppDynamics. View full review »
ManagerSe046
Manager Systems Application at a manufacturing company with 10,001+ employees
That it's customizable. If there's something that you really need to get at that doesn't come out of the box, you can pretty easily put together some custom metrics and get those in place. View full review »
Tomás Krejcík
ICT Consultant, Experienced Manager at a tech services company with 1-10 employees
We are using the web view for the displaying the data and interpreting the dashboarding for the customer. View full review »
Jaideep Singh Sra
Consultant at a tech vendor with 1,001-5,000 employees
Presently we are making maximum use of this product for IBM Websphere monitoring with agents monitoring the MQ's. We are also using the java and .net agents for monitoring the respective applications. Introscope Reports and Dashboards provide business users a customized option to view data that is most important from their perspective. Along with Introscope, the CEM is being used for the monitoring of the Business transactions for defects and incidents. View full review »
Junaid Wahab
Systems Solution Analyst III at AmerisourceBergen
Triage Map, Differential Analysis, Transaction Trace, error handling, cell counts. We have a complete dashboard, which tells us what's going on with our application, end to end. View full review »
SeniorEn3a32
Senior Enterprise Engineer at a financial services firm with 10,001+ employees
* The tracing * The Java metrics that it collects, and the ease of accessing these. * The dashboards View full review »
Till Gloger
Project Lead for Monitoring
* Cross-VM transaction traces provide a complete "what happened where". * Proactive snapshots of transactions and all details of a transaction are saved in case of an error. * Attribute decoration is a unique and very powerful feature. We can add meaningful meta information based on our internal demand. View full review »
SeniorDea3bf
Senior Developer at a tech vendor with 10,001+ employees
The triage can find the root cause for pent up issues. I created my own program to test the triage, and it works. View full review »
Anuranjan Kumar
Technical Consultant at a tech vendor with 501-1,000 employees
* Transaction traces * Dashboards * Email alerts * Team center * Average response time * Error and stall detection * Metric grouping to see combined data. * CEM for analyzing and reporting View full review »
ServerEn19d0
Server Engineer at a consultancy with 10,001+ employees
We have just started looking at version 10.5 and it has a lot of built-in features for a cloud platform. That is what we are really impressed with. View full review »
Emad Fadel
General Manager Help Desk
We're working in a huge environment. It enables me to cover all functionalities and monitor all selected elements over multiple servers, multiple applications, multiple IT resources, and to cover multiple users. View full review »
Alexandre JorgeFrança Gonçalves
IT Service Specialist at a financial services firm with 1,001-5,000 employees
The transactions rate feature is the most valuable feature. It shows the deep histories of everything that's running on an even transaction. That's why it is so useful. View full review »
Sahar Nir
Noc maneger with 11-50 employees
Seeing what the customer is doing on our website. This is important for us to understand that they use the website as we planned. View full review »
Dharmendra-Singh
Specialist Operations(Windows) at a tech services company with 10,001+ employees
CEM - We have to produce reports of defective URLs by selecting the client site IP group, which helps us to identify status code of IIS. This gives an idea regarding obtaining the defect and finally understanding the issue. View full review »
it_user382854
IT Senior Manager Online Services at Produban
It is the easiest way to obtain metrics in order to understand the behavior of the application, and also, if the application and the users are working well. View full review »
Solution4ffe
Solution Architect at Wipro Technologies
The crash analytics, and that it goes down to the level of code where it shows, "Hey, this is an area you need to check." View full review »
Ville Alarauhio
Consultant at a comms service provider with 10,001+ employees
It is highly-customizable. View full review »
it_user349068
Sr. Project Manager at a financial services firm with 1,001-5,000 employees
The deep-process instrumentation gave us an opportunity to understand application process performance in detail. View full review »
RajeshwarSingh
General Manager Sales at a tech services company with 201-500 employees
Root cause analysis in real time and user experience management, which is turning out to be one of the most important feature as user experience is one of the major driving forces in the IT industry. View full review »
Ravi Suvvari
Performance and Fault-tolerance Architect with 1,001-5,000 employees
The most valuable features are the end-user experience and transaction monitoring. View full review »
Anuranjan Kumar
Technical Consultant at a tech vendor with 501-1,000 employees
There are a number of valuable features for us: * Dashboard * Implementation of tool * CEM * TIM * Alerts * Actions * Reports * Triage maps * Transaction tracers * Team center * EP Agent * Management modules * PostgreSQL backup View full review »
Enes Koc
Senior Specialist at a tech services company with 1,001-5,000 employees
It should enable you to see the usage and performance of all application dependencies like databases, web services, caching, etc. View full review »
Daehyun Kim
User with 501-1,000 employees
* E2E monitoring * DB web WAS monitoring * App crash report * User customizing report * DB connection usage from WAS View full review »
Find out what your peers are saying about CA (A Broadcom Company), Dynatrace, AppDynamics and others in Application Performance Management (APM). Updated: September 2019.
366,486 professionals have used our research since 2012.
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