CA APM Valuable Features

SeniorTe4977
Senior Technology Officer at BMO Financial
The first line of defense; we know we have a problem. We never knew we had a problem until we got calls into the call center saying, we have this coming up from the customers. Before, the customers would pick up the phone and give a call to our call centers. Now, we know we have a problem, because there is a primary layer of alerting or metrics monitoring put in place, that is the good part. View full review »
Mahendra Shetty
Systems Engineer at a tech services company with 10,001+ employees
In terms of end user experience, it is very useful. We use it to organize our client requirements, for example: * How many users utilize the vertical URL and what are their experiences? * How good is the response rate? * How many errors are the users receiving? * What errors do they get? * What screens are being displayed? Are they receiving, "Page Not Found" or "Error 404"? We receive good transactions from it with good graphs, as well, documenting the activities of total visitors on the site. We can pull the reports and provide them to the client, as required. In terms of application performance, we are able to identify the memory leaks within applications. We have been able to identify how an application is behaving in terms of a custom method of classes and how well the response is being solved. We can find the KPIs of the application along with its performance indicators. The custom classes, suchs as hybrid net performance, we are able to identify and fix, accordingly. The solution is proactive. We can monitor how the application is connecting to the database and what queries are being requested, then how well those are being respond to by the solution. Users no longer need to depend upon the console for a compatible Java version. Now, users can directly learn the version, perform all their actions, and see all of those performance-related issues. View full review »
Shivakumar Gutte
Senior Manager at a tech services company with 10,001+ employees
For me, the most valuable feature is being able to check memory patterns. We check them when we do load testing or soak testing to see if there are any memory leaks. View full review »
Find out what your peers are saying about CA (A Broadcom Company), Dynatrace, AppDynamics and others in Application Performance Management (APM). Updated: December 2019.
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Manish A. Parikh
ESM Engineer at a tech company with 10,001+ employees
Deep Dive and Transaction Analysis Triage capability. The AppMap feature is very very helpful in visualizing. Also ACC is a huge help with agent maintenance/management (life cycle). View full review »
it_user334821
Technical Consultant at a tech services company with 51-200 employees
* Root Cause Analysis. For example, I have an application in my environment and it suddenly it goes down. I then need to find out which team to consult and whose fault it is: coding, database, network, or something else. No one is ready to accept that it is their fault, leading to the blame game. As a result, it takes me a lot of time to identify the right person, assuming I can find the right team. Then, identifying the root cause of the issue and resolving it will take more time, leading to loss of business. CA APM, however, easily updates the exact location of the error, which not only saves time but effort as well. * CA APM not only does root cause analysis, but it is smart enough to proactively identify an issue that could happen and advise me to do something to prevent it. * Over time there have been positive changes. For example, it now has automatic investigation, through the use of AI. CA APM has the advantage that we can create plug-ins. We can do whatever we want to do. It's like a Linux machine. Whatever you want to do you can, by scripting. That kind of customization is not available in Dynatrace or AppDynamics. View full review »
Junaid Wahab
Systems Solution Analyst III at AmerisourceBergen
Triage Map, Differential Analysis, Transaction Trace, error handling, cell counts. We have a complete dashboard, which tells us what's going on with our application, end to end. View full review »
Till Gloger
Project Lead for Monitoring
* Cross-VM transaction traces provide a complete "what happened where". * Proactive snapshots of transactions and all details of a transaction are saved in case of an error. * Attribute decoration is a unique and very powerful feature. We can add meaningful meta information based on our internal demand. View full review »
Anuranjan Kumar
Technical Consultant at a tech vendor with 501-1,000 employees
* Transaction traces * Dashboards * Email alerts * Team center * Average response time * Error and stall detection * Metric grouping to see combined data. * CEM for analyzing and reporting View full review »
Alexandre JorgeFrança Gonçalves
IT Service Specialist at a financial services firm with 1,001-5,000 employees
The transactions rate feature is the most valuable feature. It shows the deep histories of everything that's running on an even transaction. That's why it is so useful. View full review »
Sahar Nir
Noc maneger with 11-50 employees
Seeing what the customer is doing on our website. This is important for us to understand that they use the website as we planned. View full review »
Dharmendra-Singh
Specialist Operations(Windows) at a tech services company with 10,001+ employees
CEM - We have to produce reports of defective URLs by selecting the client site IP group, which helps us to identify status code of IIS. This gives an idea regarding obtaining the defect and finally understanding the issue. View full review »
Ravi Suvvari
Performance and Fault-tolerance Architect with 1,001-5,000 employees
The most valuable features are the end-user experience and transaction monitoring. View full review »
Enes Koc
Senior Engineer at a tech services company with 1,001-5,000 employees
It should enable you to see the usage and performance of all application dependencies like databases, web services, caching, etc. View full review »
Daehyun Kim
User with 501-1,000 employees
* E2E monitoring * DB web WAS monitoring * App crash report * User customizing report * DB connection usage from WAS View full review »
Find out what your peers are saying about CA (A Broadcom Company), Dynatrace, AppDynamics and others in Application Performance Management (APM). Updated: December 2019.
390,245 professionals have used our research since 2012.